Mercure Sapporo

Stayed for 10 nights in total, not sure why toilet never smelled like it’d been cleaned before. Used cups and glasses were not washed and received a morning call on 12th June 2026 from front desk asking when they can come and clean the room but the room was not cleaned at the end of the day. - Staff were inexperienced and stingy about Accor membership benefits (effectively no Accor benefit at all)

The hotel has a very convenient location, with easy access to shopping areas, restaurants, and public transportation. The staff members were friendly, helpful, and provided good service throughout the stay. The room size was not very large, but it was still acceptable and comfortable enough for a short stay. However, the breakfast was somewhat disappointing, as the variety and overall quality were not particularly impressive. Overall, it is still a good option for travelers who prioritize location and convenience.

Lovely stay in Susukino — amazing staff! Perfect location right in Susukino, walking distance to Tanukikoji and ramen alley. Room was modern, clean, and the bed was so comfortable. Special thanks to Yura and Shirol at check-in — they were incredibly warm, helpful, and made us feel welcome straight away.

Room was clean, location is great. Walking distance to few famous spots. Lawson located right beside the hotel. Reception staff is friendly and helpful. Will come back again when I back to sapporo.

Lobby located at level 3, room size is very big! Lawson just downstairs, friendly staff and good location.

A great central location. Perfect for the Snow Festival. Staff were friendly and helpful. Decent gym. Breakfast was very good. Highly recommend.