Adelphi Hotel

The hotel is location is convenient. Many nearby F&B. It is a simple hotel, nothing fancy, clean and effective. However, on the night before I checked out, the water heater/boiler was under maintenance and it was not fixed. I did not manage to have a shower that night, including the following day as they were still fixing it. I checked out and the manager informed me that they'll reimburse one night stay. So far nothing yet.

I paid over 1500 for 3 nights! No greeting drink, free mini bar was a can of soda water 1 can of coke. No room service! I went to reception a couple of times for basic questions & the greeting by the younger lady was non existent it was like I was a hassle!! I did not feel welcomed at all & made me steer clear of her! The lady when I checked in was really nice & the man who checked me out was absolutely lovely, stood with me until my Uber arrived he was a gentleman & wish I could have dealt with him the whole stay & the First Lady on check in! Very very disappointed value for money was non existent!!

Booked two rooms for my young family. My youngest is disabled so she needs either wheelchair or pram to get around. There was no access to the lifts, rooms or lobby other than stairs. There is a disability button at the bottom of the stairs that doesn’t do anything. No access for disabled people. They put us in two different floors and didn’t offer any assistance, it was like it was my fault I selected two rooms and I should know that the particular room only has one on each floor. I asked for a rollaway bed they tried to charge me despite it being advertised as included. The rooms are noisy from flinders lane and it’s pretty dated. It was way over priced for what it was, felt like a glorified hostel. It was clean and the housekeeping was lovely but having to carry your disabled family member up and down stairs where strangers in the street offer to help but the reception just shrug their shoulders isn’t good enough. Location is fine but I should have gone elsewhere…

Place is clan and functional. No complaints ans everything was smooth and the location is excellent. The restaurant is going through a refurbish so no chance to try the breakfast.

Excellent location for our short 4 night stay. The highlight was the very friendly reception staff (participants Jimmy). Weekends were ok though on the weekdays we were there (Fri, Mon), we could hear trucks backing in (beeping) and clanging bins from about 7:30am