Angsana Zhuhai Hengqin

I had a very comfortable stay. The environment was beautiful and pleasant. Louise provided excellent service. I'll definitely be staying here again!

The hotel's facilities and environment are really good, and the rooms are beautiful. The service is also excellent, everyone is very helpful. The surrounding area is under construction, so there aren't many food options nearby. However, the only real disappointment, having stayed at several Angsana hotels, is the breakfast here. It's truly disappointing, even a regular chain hotel might offer a better breakfast. The tableware is very basic, without even a placemat, and the restaurant environment is just average. I stayed for two nights, and by the second morning, I skipped breakfast altogether because I didn't want to waste a meal.

The overall experience was great, and the service was very attentive! The surroundings were quiet and peaceful, the room was clean, and they even proactively upgraded our room type. The breakfast was delicious and offered a wide variety of choices, making it perfect for a relaxing family weekend getaway. Adults won't get bored either, with spa, Pilates, and hot springs available for a relaxing weekend. There are also plenty of kid-friendly activities, and the pool is clean and quite nice! A big shout-out to the lifeguard at the pool, he was very attentive and provided excellent service!

Cleanliness: Pretty good overall. As a family-friendly hotel, the only issue was that the room floor was very slippery; my child actually slipped and fell. They really need to improve the anti-slip measures. Also, the water pressure in the bathroom was a bit low. Service: The response was very prompt. We've been doing staycations every weekend this summer, and even though it was busy, the service was efficient and attentive. We didn't have to wait long for breakfast either. However, the breakfast quality was truly poor. Since there's no competition nearby, we pretty much had no choice but to eat whatever they served. Environment: The room itself was spacious and comfortable, and the bathtub was a definite plus! It's also very convenient to drive anywhere from here. It would be even better if the dining options were improved.

The hotel is surrounded by construction, so there aren't many amenities nearby. It's really inconvenient to order takeout, so I'd recommend buying food beforehand and bringing it back to the hotel. The hotel's one-click car service was convenient, though. Overall, the value for money is decent, but the breakfast was just average.

The environment is very new, Hengqin is excellent, and the hot springs are unique. Although the hotel is a bit out of the way, the overall service experience was good. Compared to the Banyan Tree Hangzhou Wetland, this one is definitely a five-star hotel!

First off, my overall impression was excellent! The service philosophy is great. They proactively upgraded my room upon check-in and fulfilled my request for a bathtub. Situated in the rather secluded Hengqin area, the hotel has a very resort-like vibe. You need to take a shuttle or walk from the lobby to your room, and with its integrated Chinese herbal hot springs, it's perfect for a few days of slow-paced relaxation. The room features a smart toilet, a capsule coffee machine, and a double vanity. Breakfast was decent; the Western pastries were completely unappealing, but the noodles were okay. During the holiday, it was very crowded, and the staff were good at proactively seating guests. There weren't many people at the Angsana hot springs. Each of the pools had its own unique characteristics, but the staff explaining things spoke unclearly, making it hard to understand what they were saying. I'd suggest assigning younger staff specifically for introductions. The shower and changing rooms were also clean. Regarding the wellness soup, from check-in until I used it the next day, the staff repeatedly confirmed with me at least 3-4 times when and which soup I wanted. However, in the end, when it was time to use the soup, I still had to wait half an hour for it to be prepared… I don't understand why.