Club Quarters Hotel, World Trade Center

The lobby lounge is very spacious, with two sections offering self-service coffee, tea, and water. The sofa area in the lobby is quite roomy. This hotel seems popular with airline pilots and flight attendants. It's located near Wall Street with plenty of restaurants. On each floor near the rooms, there are ice machines, drinking water dispensers, and vending machines for snacks. You can store your luggage for free, and there are sufficient staff members. The room size is decent, and there's a Citi Bike rental station nearby.

The soundproofing could be improved. Breakfast starts quite late, which is inconvenient for guests who have breakfast included but need to check out and depart early in the morning.

Safe, clean, and conveniently located with great transport links. Highly recommended!

The location is right next to the 9/11 Memorial, and you can easily walk to Wall Street.

The environment is great, very quiet. There's a pantry where you can get free coffee and tea, both hot and cold water, and even refill your free mineral water bottles.

The shower was a bit strange. My room was right by the elevator, so there was a lot of noise from the corridor. I had requested a city view, but that wasn't accommodated.

I really like Manhattan, so I feel bad giving this hotel a low rating. However, it seems like they've divided too many rooms to maximize profits, making the hallways extremely narrow. The soundproofing between rooms is non-existent; I could clearly hear normal everyday sounds from the next room, like people chatting or using the restroom. The hotel seems to do good business, even accommodating airline crews overnight. Over my six-day stay, I saw staff from Swiss, Austrian, and Chinese airlines, among others. But this led to significant check-in delays; I had to wait an extra hour and a half to get my room. After a super long-haul flight, I was exhausted and just had to bear the wait. It also felt like they were understaffed, as housekeeping wasn't done daily, and when they did clean, they left my unwashed teacup behind.