Citadines Connect Georgetown Penang

Stayed for one night in the 2-bedroom duplex. The room looked clean at first, but the cleanliness could be improved. There was quite a lot of dust under the bed and on the curtains. The kitchen sink and drain had some stains and looked like they were not cleaned properly. The bathroom also looked a bit old and wasn’t very clean. Since it’s a 2-bedroom duplex, it would be better to have two bathrooms instead of just one. There was also very little space around the bathroom sink to put toiletries. The clothes rack was loose and kept falling off whenever we hung clothes on it. The upstairs bedroom door caught on the carpet every time it was opened, causing the carpet to lift up. This should be repaired as it could be a safety hazard. Other than these, the room was spacious and the stay was okay. Better cleaning and maintenance would definitely improve the overall experience.

The hotel is eco-friendly which is good. Though they don't provide bottle of waters however they provide water dispenser which is easily located at the lift lobby. There is also coffee provided which is self-help for 24 hours. The staff are very friendly and welcoming upon entry which is a huge plus.

Clean, bright and comfortable tiny room space, location is good as walking distance to weekend market, budget friendly and unlimited coffee at lobby