Mandarin Oriental Boston

The environment is good. The cleanliness, service, and facilities are all excellent.

The bed was very comfortable. The lobby was a bit small, and the shower pressure was low. The breakfast inclusion should have been clearer: it's a $100 credit for à la carte ordering, with any excess or tips to be paid separately. The location is superb, and the staff's attitude was quite good.

Great location! There are several good restaurants right across the street.

A bit old-fashioned, but the service was excellent. Very pleasant stay.

Excellent location with well-equipped rooms.

Overall it was good. We stayed for 3 nights. The room was comfortable. The highlight was the breakfast restaurant, Gordon Ramsay's restaurant. The dishes were a fusion of English, French and Boston. They were fresh and creative. Others were average. It was OK for a temporary stay, but not for a vacation.

I will stay here again. The location is excellent and it is convenient for shopping and dining. The room cleaning, extra bed and turndown service are very good and the attitude is good. The front desk service is good and free coffee is provided in the lobby. The only drawback is that the takeaway I ordered this time was not delivered to the room. I hope to have a better experience in the future.

The Boston Oriental Mandarin is in a great location. Although there were some minor issues when checking in, the Ctrip customer service and the Taipei Oriental Mandarin's dispatched supervisor actively handled it and did not affect the living experience