I was very impressed with the lobby staff; they provided comprehensive information and even walked us right to the elevators. The hotel features a clean, white, minimalist design with a beautiful garden.
Unfortunately, we had bad luck with the weather during our stay. It rained, so we couldn't use the beachfront seating because the staff had removed all the cushions to protect them from the rain, and they weren't put back out the next morning.
I was quite disappointed with Sereia Thai Coastal Grill. We had dinner there, and they brought us the wrong dishes twice (we ordered the pomelo salad with fresh shrimp and got a prawn salad; we also ordered one seafood basil stir-fry and one beef basil stir-fry, but got two seafood ones instead).
Later, at the same restaurant the next morning, the items on the breakfast buffet were rather cold—perhaps because the air conditioning was set too high, I'm not sure—which meant many dishes that should have been hot were lukewarm. The only thing I liked was the fresh coconut water, though it was poured from a bottle rather than served fresh from the coconut.
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