JR tower hotel nikko sapporo

Noise was the biggest issue. Although the hotel posted a notice about nearby construction, the soundproofing was simply terrible. Every flush of the toilet in the bathroom also made a very loud noise. The staff's English definitely needs improvement; it was difficult to communicate about anything. The female staff were all good, but the male staff were not. However, I chose this hotel for its location and excellent breakfast, and it certainly lived up to its reputation in that regard. The hotel's hot spring isn't open 24 hours, and it has many restrictions, so it's not worth paying extra for – it's simply not worth the money. Currently, the value for money is very low.

I booked a total of 3 nights. For the last night, I originally had to switch rooms when I made the reservation, but the hotel staff kindly confirmed during check-in that I wouldn't need to change rooms. Very thoughtful!

Conveniently located with plenty of shops nearby, the breakfast was excellent, and the view from the window was unbeatable. Most of the staff were service-minded. The room facilities were complete, and the complimentary amenities were of good quality.

The location is excellent, right next to JR Sapporo Station, making transportation very convenient. There are plenty of dining, entertainment, and shopping options nearby. The hotel's breakfast is extensive, offering both Japanese and Western options, and tastes great. The service was also attentive. We were very satisfied.

The views were absolutely stunning, no complaints there. Everything else was great too, though the train noise was a bit loud. But that's understandable, given how convenient the location is – you win some, you lose some. The hotel service, however, was excellent. It's a shame I couldn't use the bath because of my tattoos, that was a bit disappointing.

The location is fantastic! It's just a few minutes' walk from the East Exit of JR Sapporo Station, making it super convenient to get to places like Hokkaido University and Odori Park – all within a 10-minute walk. The hotel service is exceptional; every staff member proactively greets guests and asks if they need any assistance. The rooms are spotless! During our stay, a small incident occurred: my child accidentally put the 'to be processed' tag on our suitcase, which led to it being collected. When K. Kou (Huang) found out, he immediately reassured us, asked for details about the suitcase, and quickly helped communicate with the relevant parties to track it down and successfully retrieve it. We are especially grateful for his help! We hope the hotel can convey our gratitude, and that of my family, directly to him again. Thank you for your professionalism! We also extend our sincere thanks to the hotel management. We believe such positive experiences happen daily thanks to your leadership! Best wishes!