The Talbott, Autograph Collection

Good location clean rooms

The Talbott was recently refreshed and the makeover is chic! I stayed in room 1605, which is a quiet room on the top floor and tucked away from the main hallway. This was a larger room with a king bed, couch, and a chair. One unique touch was the overhead recessed lighting. In the room there are bathrobes, Nespresso machine, Grown Alchemist products and plenty of outlets. I pleased to see the addition of the water stations located near the elevators on each floor. Your amenity fee includes 2 drinks at the bar in the lobby, which includes non-alcoholic options like Evian sparkling water. Come check out the updated Talbott!

The Talbott is in a great location downtown Chicago within walking distance to most of the places you'll want to visit while in town. The hotel itself is beautifully renovated. The staff that I encountered were well-informed on the area, helpful and friendly. I stayed on this visit using Marriott Bonvoy points, and received a nice upgrade upon check-in, so that may also influence my opinion a bit. The room was large, bed comfortable, and bathroom upscale. I will certainly stay here again when I return to Chicago next.

We stayed here as a family with our kiddo on a pull out bed. The hotel is unique and lovely. Service was responsive and quick. We loved that the hotel staff allow local folks and dogs to visit in the lobby. The restaurant on site was very nice and while there was no ice in the hotel, the restaurant was happy to provide some. Beds were comfortable. The room was clean and they were generous with towels. We did wish the room had a refrigerator for our use rather than stocked with bar items but that is a personal preference. In room coffee was Nespresso and creamers and sugar were provided.

The third room they moved me to was tolerable. The first two rooms were not normal. The television is perhaps the newest thing but I had no idea how to make it work, and the people sent up to show me couldn’t make it work properly either. No luggage rack in either very small room. No clock in either room Neither in-room phone worked. I had to call the hotel from my cell phone to speak to the front desk. The fancy Nespresso coffee maker didn’t work in one room, did in the other for coffee. Neither one will simply heat up a cup of water for tea. They brought me an electric kettle. The ventilation in one room blows right onto you on the bed. There’s no way to turn the fan off without also turning the heat off. Turn the thermostat down and you have the fan blowing cold on you. The bathrooms- let me tell you about the bathrooms: the first room had no grab bars and no hand-held shower. Not a safe situation. The second room, so-called accessible, had these. However it was not a shower stall but a tub, retrofitted with shower functions. The controls for the shower were low, at the level of the spigot for the tub. To regulate the water temperature you’re bent over, reaching for the knobs at the level of your knees, your back is under the flow of water from the shower nozzle. They finally put me in an ‘upgrade’ room. Nice, large, normal, accessible, comfortable, functional room to which I brought the tea kettle and luggage rack they’d brought me previously; functional except for the telephone and the same lousy tv. Housekeeping tidied up while I was at breakfast. I went upstairs to gather my stuff for the day and discovered that the now the toilet didn’t work. The tank was not filling, the water was wastefully running. On my way out I reported this to the front desk who assured me they’d send the engineer. Eight hours later when I returned – guess what! Not fixed. I reported again to the desk person and told her I was going out for dinner and I’d need a functioning toilet when I got back for the night. The entrance areas are attractive; a small sitting room on one side, the restaurant, a popular place, on the other. The staff was pleasant and tried to be helpful and accommodating. This was appreciated, even if not always successful. Marriott Hotel brands are usually quite reliable all over the world. This one may be trying to be too fancy for its own good.

We were there for a Bachelorette party and the hotel was at a great location for it! We could walk to so many nice restaurants and shops! The hotel staff was super friendly as well!