Shogetsu Grand Hotel

The room facilities were excellent and very clean, and the view was beautiful. The hotel offers a shuttle service to Sapporo, which is a convenient one-hour drive away. The staff provided great service, and the restaurant had a fantastic selection of food. My favorite spot was definitely the small bar!!!

Had a fantastic stay with a group of friends! The hotel is very new, clean, and beautifully designed. The 'one night, two meals' package was excellent, with a delicious dinner. They also offer complimentary snacks and drinks at various times throughout the day, which was a nice touch. The beds were incredibly comfortable too. We'll definitely be staying here again on our next visit to Jozankei!

This large hotel by the roadside in Jozankei is top-notch when it comes to its hot springs, Japanese kaiseki cuisine, and surrounding environment. However, the meticulously prepared kaiseki dinner by the hotel chef might not be enough for those with a big appetite. But don't worry, the hotel lounge offers complimentary light snacks for guests.

The room facilities are a bit old, but the Japanese do an excellent job with hotel maintenance, so the accommodation environment is still acceptable. We booked two rooms and were assigned 101/102, the innermost rooms on the lowest floor. After staying for three days, we noticed that all the guests on the first floor were Chinese, while Japanese and Western guests were on the higher floors (7th-8th). Even though the first floor is also on a hillside, it still felt a bit like we were being treated differently. The English proficiency of the front desk staff is limited, so be prepared with a translation app for check-in or when you need assistance; it will make things faster and more efficient. There's a lounge that always offers coffee and ice cream desserts, which is nice, and the kids loved it.

The hotel was very clean and conveniently located, with three convenience stores nearby. From check-in to check-out, I was constantly surrounded by snacks and drinks, so there was no way I'd ever go hungry!