Hotel Grand Saigon

This hotel has a long history, and the check-in experience was quite unique. The service sometimes felt a bit rigid, like they were just following 'rules and regulations.' A deposit was required. Overall, I was quite satisfied, though the TV and Wi-Fi in the room were intermittent. Also, there were specific rules about the daily bottled water supply.

The à la carte menu offers a 10% discount. The breakfast was plentiful, and the noodles were delicious.

We stayed here during our trip to Vietnam for my father's birthday. It was his first time in Vietnam, and he had a very comfortable stay. Our whole family had a wonderful time. We are grateful for the warm hospitality of all the staff. They even surprised my father with a cake for his birthday, which made for a truly special memory. He was absolutely delighted. We thoroughly enjoyed the breakfast, with Vietnamese dishes like pho and banh mi. It was very satisfying. Overall, we had a comfortable stay and it's a wonderful hotel that we would definitely like to visit again. Thank you very much.

I went there for a business trip and the room was spacious, which was great. The staff were also friendly and the breakfast quality was good. It's also very close to the city center, so the accessibility is excellent.

The staff were all very kind to us. Ms. Minh even guided me to the market after her shift and recommended some great Vietnamese souvenirs. Thank you so much!

Good hotel in the city center. Convenient for public transport, lots of cafes nearby, and not far from popular attractions. It has a great atmosphere, reminiscent of old Saigon and fitting for an old European-style hotel.

I stayed here for a business trip. The room was spacious, and it was convenient to get around as it was close to major attractions. There were also plenty of dining options nearby, which was very convenient.

Pros: Historic building, pleasant courtyard with an indoor pool. Ample toiletries provided in the bathroom, not just single items. Attentive staff for cleaning and delivering amenities. Cons: The staff don't seem to understand the concept of guest service. Breakfast waiters practically knock you over, trying to get past first. The person delivering luggage to the room told us, 'I'll go first, you take the next elevator.' 😂 Breakfast needs a special mention: Breakfast hours are until 9:30 AM, but in other hotels in Ho Chi Minh City where we stayed, breakfast was until at least 10:00 AM or 10:30 AM. However, the breakfast time isn't the only issue; waiters start clearing tables and milk pitchers at 9:00 AM, instead of serving guests. They focus on cleaning and clattering dishes, subtly hinting that breakfast is over. Furthermore, not once during our entire stay did anyone offer to bring/pour coffee. Cappuccinos and lattes are made by a separate barista; you can't make these drinks yourself from the coffee machine. There are no freshly squeezed juices. And what's unacceptable is the sour and overcooked vegetables – broccoli and cauliflower. It's surprising that the hotel management isn't monitoring the quality of their establishment; for comparison, look at the Pullman hotel. In the evening, the cleaning lady in the fitness center was making a lot of noise while cleaning the changing room, making it difficult to concentrate even with headphones on. Suggestions for the hotel: Train the staff on service and sort out the breakfast issues.