Delano Miami Beach

On a rare Friday night off my wife and I celebrated her birthday at the newly reopened Delano. From the moment we walked through the iconic draped entrance of the hotel we were transported into an atmosphere of effortless glamour, timeless style, and unmatched hospitality. We started our night off with a delicious cocktail at the legendary Rose Bar. It is elegant, intimate and sexy! We were greeted warmly and were given a tour of the property by the amazing manager Will. The property is stunning and Will did an incredible job of making us feel not only welcome but at home! We followed our cocktail with dinner at Mimi Kakushi. We were escorted to dinner by Will who graciously introduced us to Kat who is the manager there. We were beyond excited to experience Mimi’s and let me tell you it was undoubtedly one of our culinary highlights this year! Chef Henry came by our table which was a treat. The quality, presentation and flavors were on another level. The hospitality that was shared with us was second to none. The hotel manager Val took the time on a very busy Friday night to come by our table to wish my wife a happy birthday. This was an experience neither of us will soon forget. Needless to say, we can’t wait to return and experience it all over again! Welcome back Delano, Miami sure missed you!!!

We paid around $4,500 for two nights in an Ocean View Two Bedroom Suite. At that price I expect Basic service. What we got was a stay where almost every interaction ended in a discussion. I am Accor Diamond, and the hotel did not recognize my status at any point. Every single benefit had to be requested, explained and argued for. If Delano does not want to be part of the Accor loyalty program, they should say so clearly. Instead they act as if they are part of it, and then leave the guest to beg for every benefit. Some examples: - Welcome drinks: The staff did not know how the Accor app works and we ended up in a long discussion at the bar. In the end we simply paid for the drinks ourselves because it was not worth our time. - Weekend breakfast for Diamond members: Again nobody knew about it. After a discussion at breakfast it was apparently fine. Then the breakfast showed up on our bill anyway and was only removed after another discussion at checkout. - Payment: I booked through the Accor app and paid about $900 of the $4,500 with points. At the hotel they wanted me to pay the full amount again. Only after a discussion were the points taken into account. These are only some of the issues. On a vacation I do not want to spend my time negotiating with the front desk about things that should be standard. The location is great, the Building is old but renovated, but that does not make up for this. After this stay I am done with Accor. They can keep their Diamond status, I will avoid their hotels from now on.

I had a truly wonderful stay at Delano Miami Beach. I particularly enjoyed the beautiful pool, the excellent quality of the restaurants, and the attentive and efficient beach service. What made the experience even more special, however, was the warm welcome we received at the front desk. A special mention must go to the Front Desk Manager, Mr. Gianclaudio, who was simply outstanding: professional, attentive, and genuinely caring. He looked after us in every possible way and made our stay even more memorable, especially as we were celebrating our 25th wedding anniversary. His kindness and attention to detail truly made all the difference. I would highly recommend this hotel and will certainly return.

My wife and I traveled from Sarasota for an early celebration of our anniversary and my birthday. We had seen the grounds 15 years ago and had been previous guests at The Royalton in NYC, and were familiar with the Philippe Starke style and level of comfort in his design. With generous help from the Concierge Fernando we were able to enjoy a casual elegant long weekend. We happened to arrive the night of a full ***** eclipse which I enjoyed surrounded by coconut palms, and dozens of empty lounge chairs surrounding the infinity edge pool. It was a spectacular experience. This was after a delicious dining experience at GiGi, one of the two hotel restaurants where everyone treated us like royalty even chef Valero joined us in conversation for at least 15 minutes, we shared a few prized Basil secrets. After a full day enjoying the Atlantic Ocean , the ground level pool as well as finding much needed shade on the 4th floor pool, we ate at Mimi Kakushi the award winning Japanese restaurant in the hotel, having a sumptuous exotic dinner. We took time on two of our three days to celebrate at The Rose Bar in the lobby, again treated like valued old friends by Steve and his staff, the Gibsons and Cosmos were clean, elegant and beautifully presented. One of the best experiences was the locals and guests that we met at The Rose Bar, some of whom we are happily still in touch with. The only regrettable part of our visit was that we did have to return home. I can’t encourage anyone enough to spend some time at this South Beach treasure.

We had an excellent stay at Miami Beach’s most iconic hotel. The front desk experience was made especially memorable by Maria, who was incredibly warm and welcoming. Together with Courtneay, she arranged a thoughtful amenity that was waiting for us in our room—a lovely touch that we truly appreciated. Un reconocimiento especial también para Nicolás, nuestro portero argentino, siempre sonriente, quien muy amablemente nos ofreció agua para mantenernos hidratados bajo el calor de Miami. Everything was absolutely flawless from start to finish. Thank you to the entire Delano team!

I knew the Delano long before it closed for its lengthy renovation. The new look is fresh, warm and full of character, with just the right touch of glamour. The soul of the place is entirely intact — that long perspective running through to the pool and the ocean is still one of the great arrivals in Miami Beach. Gigi has a wonderful atmosphere, and the pool, framed by palm trees and opening straight onto the beach, is as lovely as ever. But it is the team that makes this hotel. Every single person, from the front desk to the pool, was warm, attentive and genuinely lovely. A special word for Fernando at the concierge desk, whose recommendations were consistently excellent and who went out of his way for me more than once. Thank you all. I'll be back on my next business trip.

We just had a fabulous 5 night stay at the newly renovated Delano. The hotel feels special and opulent throughout, whilst being relaxed and not pretentious, and has cleverly remained faithful to its illustrious art deco past. Our room was a standard sized one, and it was small even by Miami standards, but one has to remember that this is a boutique hotel nestled inside a historic building of modest proportion. The room decor and furnishings are top draw luxury, with super comfortable beds and linen. All the public areas are attractively designed, and the main pool is a good size whilst feeling cosy and Mediterranean in style. It is definitely one of the nicest pools in Miami Beach, and is the perfect temperature. A big shout out to all the hotel staff who were great, always smiling and very friendly. We dined at Gigi restaurant where we had a very good italian cuisine dinner as well as breakfast each day, but you should expect very high prices. Overall it is a very well managed luxury boutique hotel, perfect for a romantic weekend away.

We had an amazing 4 days staying. Great atmosphere, great pools, excellent bars and restaurants. Absolutely the best service we have ever encountered. The staff made it sure we had a memorable stay in every way. Thank you for your amazing hospitality! We will surely be back again !!

I’ve lived in Miami for 10 years, and I can genuinely say I’ve never returned to a place as often as I have to Delano. In such a short period of time, it has become my favorite destination in the city. I find myself there every single week, and every visit somehow manages to be even better than the last. The entire property is simply exceptional. Gigi has an atmosphere unlike anywhere else in Miami. It strikes the perfect balance between elegance, energy, and sophistication without ever feeling forced. After a long day at work, sitting at Mimi Kakushi and listening to live jazz has become one of my favorite rituals. It is peaceful, refined, and the perfect reminder of what true luxury should feel like. The design deserves a review of its own. Every space has been curated to perfection. Every chair, every table, and every architectural detail feels intentional. There is an effortless elegance throughout the property that is both timeless and captivating. It is truly one of the most beautiful hotels I have ever visited. What truly makes Delano stand out, however, is its staff. The level of hospitality is extraordinary. Every member of the team is warm, attentive, polished, and genuinely passionate about creating an unforgettable experience. In today’s Miami, where personalized service and attention to detail have become increasingly rare, Delano is setting a completely new standard. You feel welcomed, recognized, and valued from the moment you arrive. Every visit reminds me why I keep coming back. It consistently exceeds every expectation and delivers an experience that feels both luxurious and genuine. Without a doubt, Delano is destined to become the best hotel in Miami. It is redefining luxury and hospitality in the city, and I truly believe no other hotel will come close to offering the same level of experience.