I booked this hotel because a classmate recommended it, saying they always stay here when they visit Osaka. The price seemed really cheap, and it was listed as 5-star on Ctrip, so I thought I'd found a bargain. The actual room was very disappointing. It was really uncomfortable to stay in, far too small, and there was a mirror facing the bed, which was a bit spooky when getting up at night. Of course, you could say 'you get what you pay for,' but if it's truly a 5-star hotel, there should be a minimum standard, and this hotel clearly doesn't meet it. The location is ideal if you love shopping. However, my initial misunderstanding was that the airport bus from the hotel would be convenient. I only realized upon check-in that there are only three services. Our flight didn't match any of the bus times, so we ended up taking the subway and then transferring to the Nankai Line airport train. Luckily, it wasn't too crowded at the time, so public transport was relatively smooth. I definitely won't be choosing this hotel again on my next trip to Osaka.
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