The location was fantastic and convenient for getting everywhere. Although there wasn't a huge variety at breakfast, everything I tried was delicious, and it was great that the menu changed for my two-night stay. From 2 PM, it was afternoon tea time, and the food served was also delicious. Plus, there was live music, creating an elegant and relaxing tea experience.
The room was a bit small but spotlessly clean, making for a pleasant stay. The shower did tend to wet the floor quite a bit (perhaps it's how I used it?), but it dried quickly, so it wasn't an issue.
What really stood out was how friendly and seemingly happy all the staff were, and their service was excellent. We mistakenly thought the hotel had a spa (the spa is actually at a sister hotel) and asked the front desk (in English, which I only understand at an elementary level) to book a massage. They said it opened at 9 AM and they would book it for us once it opened. So we requested a 7 PM reservation and headed out (at this point, I still thought the hotel spa was in a separate building). While we were out, I talked to my mother and realized that they had booked us at a place unrelated to the hotel. We then worried we wouldn't know how to get to this independent massage parlor (they had shown me the massage parlor on a phone screen when they offered to book, but I hadn't properly checked as I thought it was the hotel's spa). When we returned to the hotel, I wondered if the same front desk person would still be there, but to our surprise, they must have anticipated we might be confused about the location. They showed us their phone screen and explained, 'Your reservation is for 7 PM, please go here.' They were incredibly kind and helpful, and I'm very grateful! The massage itself was also excellent, and I was thoroughly satisfied!
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