First time staying here and I was pleasantly surprised! The location is unbeatable, making it super convenient with kids. The airport limousine bus goes directly to the Herbis terminal, and it's just across the street from the Herbis Plaza ENT (Kitti) mall. From the 1st-floor entrance straight to the 29th-floor front desk, everything was great—the hotel is clean, offers great views, and has spacious rooms. The staff were very warm and welcoming. When I asked for extra pillows to keep my child from falling out of bed, the staff anticipated that I probably needed bed rails as well, and proactively provided and installed them for us. The daily breakfast featured a rich variety of fruits and delicious croissants. The Osaka Loop Line entrance is right downstairs, making trips to Universal Studios very convenient! For shopping, you can just head out from the 2nd floor of the mall and walk to Daimaru, Hankyu, and Hanshin department stores via elevated walkways, so you don't even have to worry if it rains. I will definitely stay here again with the kids next time!
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