Limehome Madrid San Lorenzo

Really good place. Everything is ready to stay there - good rooms, kitchen with everything (free coffee and tea, also they leave tablets for washing machine 😍). In 15 minutes for the center and bus stop to the airport. A lot of shops and bars around this place.

It was all horrible; someone entered our room and stole our cash, and the cleanliness was a disaster. No hotel staff member ever came to apologize to us. Four rooms were robbed at the same time—this happened 40 days ago—yet the hotel owners say there is nothing they can do other than reply to our emails. The police and detectives visited, but no one is communicating with us.

I stayed at this property (Limehome Madrid San Lorenzo, room 202) from 18/06 to 23/06/2026. On the night of 22-23 June, while we were out, our room was broken into and cash and personal belongings (including a gold ring) were stolen. Access to the room is via a numeric code that only guests are supposed to know, which makes this especially concerning - it raises serious questions about the security of the property. We later found out that we were not the only ones affected: a total of 4 rooms were broken into that same night, all around the same time. This points to a clear, ongoing security failure at the property rather than an isolated incident. We reported the incident to staff the next morning, and ended up spending our last day in Madrid at the police station along with the other affected guests, filing a report for the break-in and theft. Despite this, when we requested a refund or any form of compensation, the property denied it, citing only the non-refundable rate of our booking. This response completely ignores the actual issue: multiple rooms were broken into on the same night, and the property has shown no willingness to take responsibility or even acknowledge the security failure. I would not recommend this property to anyone until they address the security of their rooms and how they handle situations like this. A safe stay should be the bare minimum, and unfortunately that was not the case here.

Clean room, lots of restaurants near by, felt very safe! AC was a life saver.

I enjoyed my stay greatly and would definitely stay again. I would highly recommend.

This was a great option. Clean, exactly like the pics, quiet and so easy to enter and leave. Nice to not have keys or cards to deal with as well

This property is in a great location, it has everything you need and we felt safe at all times!

Super convenient location and a great room. Much better than a hotel, has everything that you’d need