Mitsui Garden Hotel Ginza-Gochome

Found color hairs and nose drops on the bed sheets when we open the duvet at 1:45am. Seems house keeping didn’t change the bed sheets after previous customers checked out. We were so tired after the fight but can’t stand the nose drops in the bed sheets, called the receptionist. She came up to change the bedsheets for us, told us she received lots of similar complaints from other customers. If your are driving, parking is another problem . Need to park another building which takes 3 mins driving distance and charge 1800-3000yen per night. Onsan is very small and need to queue up for shower.

The location is very convenient and the hotel is very clean, I will stay here again.

Very good location close to a subway station, with a nearby subway exit also having a lift, so luggage isn’t a problem. But you are better off going across the road, perhaps a 4-min walk, to the Marriott Courtyard close by where there is the airport bus stop which can take you to Haneda and Narita. Breakfast variety is limited; you can select a choice of Jap or Western Main, along with a few other buffet options. Room size is ok. Public bath’s pool is small but definitely not the smallest I have seen. Different staff to communicate with you in the usual foreign languages.

For Tokyo, this room is actually pretty spacious! 🏨✨ The location was super convenient too, with convenience stores just a short walk away (less than 500m). We also really appreciated the thoughtful service—they even provided umbrellas for guests on rainy days. ☔️🤍 Definitely a stay we’d recommend!