Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou
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Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou

No. 508 Yan'an Road, Gongshu District, Hangzhou, Zhejiang, China
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We Price Match
hotel overview picture
Last booked 2 hrs ago
China travel essentials
Easy to reach
English-speaking staff
Most card payments accepted
Varied breakfast
Free parking
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Amenities
Gym
Private parkingFree
Luggage storageFree
Library
Restaurant
Cafe
Taxi booking service
Service robots
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Property Description
The hotel is located in the central business district of Hangzhou
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9.6/10
Excellent
Great location and good service provided by professional staffs, may stay again in the future
All 5,099 reviews
Surroundings
Metro: Fengqi Road
(260m)
Metro: Wulin Square
(740m)
Airport: Hangzhou Xiaoshan International Airport
(29.1 km)
Train: Hangzhou Railway Station
(4.3 km)
Train: Hangzhou East Railway Station
(8.0 km)
Landmarks: Wulin Square
(540m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Memory Room (2 Beds)

1 Queen bed and 1 Single bed
26m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Executive 2-bed Room

2 Single bed
22m² | Floor: 6-7,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5

Wooden King Room

1 Queen bed
24m² | Floor: 6-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5

Superior 2-bed Room

2 Single bed
22m² | Floor: 6-7,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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5

Superior Double

1 Queen bed
20m² | Floor: 4,6-7,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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5

Elegant 2-bed Room

2 Single bed
20m² | Floor: 6-7,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
Check Availability
6

Enjoy The Double Bed Room

1 Queen bed
24m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Executive Queen Room

1 Queen bed
20m² | Floor: 4,8,10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5

Double Bed Room Of Several Wood

2 Single bed
24m² | Floor: 6-7,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Elegant Queen Room

1 Queen bed
18m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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Guest Reviews

9.6/10
Excellent
5,099 reviews
60 guests in a row gave their stay a positive rating.
  • Cleanliness9.6
  • Amenities9.5
  • Location9.5
  • Service9.7
Average for similar properties in Hangzhou
Most Mentioned
Review summary
Powered by AI
Cleanliness: Guests frequently praise the cleanliness of the hotel, highlighting well-maintained rooms with fresh bedding and spotless common areas. The hygiene standards are consistently noted as exceptional, contributing to a comfortable stay.(based on 1,228 reviews)
T‍i‍a‍n‍z‍h‍u‍a‍i‍l‍i‍n‍u‍o
December 21, 2025
The room's location is great; the subway and a shopping mall are right outside. The service was also very good.
Original TextTranslation provided by Google
Q‍i‍a‍o‍h‍u‍a‍b‍i‍a‍n
December 20, 2025
The front desk service was very thoughtful and I was particularly satisfied. There was complimentary late-night supper, and the room was clean and quiet. It was a really great experience.
Original TextTranslation provided by Google
R‍i‍n‍d‍a‍ ‍M‍u‍t‍i‍s
December 21, 2025
The hotel is amazingtruly worth every penny. Very kid-friendly: they provided children’s toothbrushes, toothpaste, cookies, and special cutlery, plus a dedicated kids’ breakfast area. The staff are incredibly kind and helpful. Even though we don’t speak Chinese, they went out of their way to communicate with us using translation apps. The location is also excellent close to Wulin Square and only about a 15-minute walk to West Lake. Highly recommended. Thank you, Atour X Yan’an Road
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 17, 2025
Very clean and comfy rooms. Location very near to 凤起站exit A and B. Easy to board and alight from Didi taxi. Good service from staff. No problem asking for late check-out. Especially love the waist massager in the room. Recommended!
M‍1‍4‍3‍4‍3‍*‍*‍*‍*
December 16, 2025
The location is excellent, just a 5-minute walk from the subway exit. It's also within walking distance to surrounding areas like Intime Department Store, Kerry Centre, and the core scenic spots of West Lake. The room was clean and even came with a small massager, which was great for relieving travel fatigue. The staff were very welcoming and gave a small gift. I'll definitely be back!
Original TextTranslation provided by Google
M‍2‍4‍7‍2‍7‍*‍*‍*‍*
December 15, 2025
The room was clean and tidy 💗. The front desk service was excellent, especially patient with children. There was even a Christmas tree in the elevator lobby that our kids absolutely loved, really setting a festive mood. We'll definitely stay here again next time, highly recommend!
Original TextTranslation provided by Google
2‍1‍0‍7‍6‍2‍*‍*‍*‍*
December 14, 2025
Great service, and they even offer free congee late at night. The location is quite good, and the room was clean.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 11, 2025
I stayed at Atour Hotel and was quite disappointed with the overall experience. The room was noticeably unclean and felt old, which really affected my comfort. The bed was tough, the pillows were uncomfortable, and I struggled to get a good night’s rest. The room layout was also very strange. There was no proper space to hang clean clothes, and even the shower area didn’t have anywhere to hang used towels or dirty clothes. It made the stay inconvenient and far from relaxing. The experience was disappointing enough that I ended up shortening my stay and changing hotels altogether. For the price and reputation, I expected much better. Unfortunately, I would not choose to stay here again.

Services & Amenities

Gym
Restaurant
Restaurant
Restaurant
Style: Buffet
Cuisine: Chinese
Open for: Breakfast, Afternoon tea
Special dietary options: Halal, Vegetarian
Ambience: Modern, Romantic
Dining options: Reservations available
More amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Transportation
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:30 Open [Sat - Sun] 07:00-11:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.6m in height
CNY 28.00 (approx. PHP 234.41) per person
Children over 1.6m in height
CNY 48.00 (approx. PHP 401.85) per person
Adult
Buffet:CNY 48.00 (approx. PHP 401.85) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2023
  • Number of Rooms: 100
Phone:+86-571-88920666
The hotel is located in the central business district of Hangzhou

Walking distance: Wulin Yintai, Wulin Square, Wulin Night Market, Hangzhou Tower, and Hangzhou West Lake Scenic Area. The hotel is about 200 meters from the D4 subway entrance of Fengqi Road, and you can take Line 1 and Line 2. The transportation is particularly convenient!

The hotel design is based on the "Shanghai style aesthetics", with a modern and simple integration of classical flavor;

All bedding items are customized mattresses and memory pillows from the international brand Prandt, providing a comfortable and peaceful sleep;

The room is equipped with Starbucks capsule coffee and an intelligent massage instrument, dedicated to creating a comfortable, exquisite, intelligent, and ultimate check-in experience!

The hotel is adjacent to the beautiful scenery of the West Lake, and you can enjoy a night tour of the Beijing-Hangzhou Grand Canal. Surrounded by Lingyin Temple, Faxi Temple, Longjing, Botanical Garden, Xixi National Wetland Park, and other famous scenic spots in Hangzhou. The surrounding infrastructure is complete, with a gathering of food, drink, and fun, and a rich cultural atmosphere, making it the best choice for you to travel!

Frequently Asked Questions

What are the check-in and check-out times at Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou?

Check-in time at Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou starts at 14:00, and check-out time is by 12:00.

Does Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou have a pool?

No, Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou does not have a pool for guests.

Are pets allowed at Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou?

No, pets are not allowed at Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou.

Does Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou serve breakfast?

Yes, Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou serves breakfast for guests. Breakfast options include Western, Chinese style.

How much does it cost to stay at Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou?

Room prices at Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 47 mins from hotel by car (29.1 km) away.

What’s the cancellation policy at Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou?

The cancellation policy at Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou depends on your room type and booking terms.

Does Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou offer airport transfers?

No, Atour X Hotel, Yan'an Road, Wulin Square, West Lake, Hangzhou does not provide airport transfers for guests.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport29.09KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station4.28KM
Nearest Subway StationFengqi Road
Distance to Subway Station0.26KM
Average Price FromPHP4563
Hotel Star Rating4