Imperial Hotel, Tokyo

1 Chome-1-1, Chiyoda Ward, Tokyo, 100-8558, JapanView map

9.5/10Amazing

2,488 reviews

No. 2 of Gourmet Hotels in Japan

Delicious breakfast

Sparkling clean

Ideal location

See all highlights

Outstanding Location

Train station: Tokyo Station

1.2 km

Attraction: Tokyo Tower

2.1 km

Attraction: Nihonbashi

1.8 km

See what's nearby

Reviews

2,488 reviews

Amazing

Verified Reviews

Cleanliness
9.7
Amenities
9.3
Location
9.5
Service
9.6

Q‍i‍n‍g‍d‍a‍f‍u‍z‍h‍o‍n‍g‍n‍m

Translation provided by Google

I really hope you take a look, I think it might be helpful to you.
(Good morning, good afternoon, good evening to you all) (Note: The pictures mainly feature food)

This is my third stay at the Imperial Hotel Tokyo (the first 2 times were booked by my mom). (I just turned 15).

The hotel changes bedding daily, cleans meticulously, and the service is warm and friendly.

The breakfast restaurant offers many options 🤔.

Also, there's a Yakiniku restaurant (Jojoen) very close behind the hotel, which is rarely crowded. I've eaten there many times (sometimes even on weekend evenings) and never had to wait for a table.
(Was I just lucky?)

The pictures I've included are all from the hotel. I haven't included Jojoen, but it's definitely worth a try!

P8 shows the signature dish (beef) from the hotel's buffet dinner. The beef is juicy and flavorful, tender but not mushy, and the sauce is the perfect touch. (I thought the potatoes were delicious, and by the way, is that white blob garlic?! It's horseradish!)

P4 and P5 show two different main dishes from the Japanese-style breakfast (you can choose porridge instead of rice). (Sometimes the ingredients change; I once encountered a time when there was no salmon, but the taste was still excellent) 🤔.

Oh, and the pancakes are absolutely amazing! So good I forgot to take pictures (maybe not that good?), but the aroma is incredible!!!!

(Note: Most restaurants in Japan will ask you if you have any food allergies. Don't panic if you're asked; just answer truthfully. "Allergy" is the common word used for this.)

The hotel staff's English proficiency is really good! Seriously!

Seiyoken + Din Tai Fung + Ichiran ads passing by...

You can try Seiyoken. It's very famous and has been around for a long time. I've tried their full meals (both the grill and the cafe, emmm... the grill's main dishes were quite impressive, as for the cafe, I thought it was decent. Their signature beef stew, though the meat chunks are large, is really soft, flavorful, and fragrant! The other dishes were also quite good. Oh, and definitely get their Duck Farm Pudding to go before you leave! It's fantastic!!!!! The caramel is a bit bitter, which I personally don't mind).

The Imperial Hotel's omurice (omelet rice) is good.

Room service is quite special! You can do almost everything in the room with just one tablet, such as ordering room service, checking breakfast queue status, closing curtains, and turning off lights.

That's about it. My opinion on Kamon is that it's worth trying once.

(Most of the above-mentioned Imperial Hotel restaurants are more budget-friendly if you choose lunch options).

To the hotel, I'd say you've done a great job. There's nothing to pick apart. Many of the services are very detailed. Negative reviews do exist, but I honestly didn't notice any... (that's on me). Also, a good travel mood is very important. This is just my review. Wishing you a pleasant journey!

The hotel staff is very helpful! They will solve problems for you. Last time, my mom thought the indoor lighting wasn't perfect? She wanted to try brighter lights to see if it would be better and also wanted an additional space to work directly by the window. After informing the hotel of the request, they sent what seemed like a room service table? With a desk lamp, and the brightness was just right! (It was really a bother to them, I'm sure).

(Please don't get upset with me if any of the above wording seems inappropriate...)

That's generally all. I'm too lazy to write anything else, and I guess no one will read on anyway, it's quite long... Haha 🤔

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

Translation provided by Google

Traveling with my parents this time, I booked a family room in the Tower. From check-in to check-out, the service at every step was exceptional. Although the decor and facilities show signs of age, it actually gives off a sense of historical charm.

During our stay, we also happened to catch the lobby's floral arrangement being changed – the aesthetic was truly impressive. We tried the hotel's famous coconut cake, which we bought as a walk-in. It was refreshing and delicious, definitely worth a try.

For two mornings, we ordered room service for breakfast. You just need to reserve it in advance on the in-room iPad, which was very convenient.

The hotel's location goes without saying; it's a mere 7-minute walk to Ginza, making transportation incredibly easy. It truly is a hotel with excellent value for money. My parents loved it, and I would definitely consider staying here again on my next trip to Tokyo.

H‍D‍d‍o‍n‍g

Translation provided by Google

The room was fantastic, located in the tower, and it's rare to find such a spacious room in Tokyo. The bedding and toiletries were excellent. English communication was seamless throughout my stay. Breakfast was high quality, and the service was superb. It's very close to Ginza for shopping, just a 10-minute walk, and right across the street is the exquisite Hibiya Park, definitely worth taking your time to experience.

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

Translation provided by Google

True to its reputation as an established hotel, the rooms are cleaned twice daily and the service is excellent. The hotel breakfast offers a variety of choices; I especially loved the buffet on the 17th floor, and the authentic Japanese restaurant on the basement level was also quite good.

L‍a‍b‍o‍s‍a‍i‍l‍a‍z‍h‍u‍a‍n‍g‍z‍i

Translation provided by Google

The hotel has a rich history, exuding an elegant and luxurious ambiance with attentive and professional butler-style service and management. The entire hotel is exceptionally well-maintained. The breakfast, afternoon tea, and other dining options are of high quality and standard. It's conveniently located near Ginza and Yurakucho business districts, with excellent transportation links.

Just a suggestion: the room I stayed in this time didn't have an air purifier, and there was a strange odor every time I returned to the room (most hotels in Japan provide air purifiers). I hope this can be improved. Overall, it offers great value for money and is worth staying at again and recommending to friends.

J‍i‍a‍n‍g‍x‍i‍a‍n‍g‍k‍e‍j‍i‍d‍a‍h‍u‍o‍j‍i‍a‍n

Translation provided by Google

None of the Marriott hotels I've stayed at in mainland China can compare to this one (and I'm a Marriott Platinum member). When you look at the room photos, you might think the bed looks like something out of a domestic guesthouse (that's what I thought at the time), but staying in it is a completely different experience. I'd unknowingly sleep until past 9 AM, and at breakfast on the 17th floor, they'd start urging you because they close at 10 AM.

It's exceptionally clean, with perfect attention to detail, and the service is top-notch. Even the housekeeping staff are young and good-looking. The location is excellent, with the subway, Ginza, Bic Camera, and more all within walking distance.

I booked a room in the Tower, and it was great. You can even take the first-floor elevator in the main building and get the VIP service from several staff members who assist you into the elevator.

n‍i‍a‍n‍i‍a‍b‍b

Translation provided by Google

This was my second stay at the Imperial Hotel, with the first being around the same time last year.

My flight arrived at Haneda Airport around 4 AM, and due to a minor hiccup, I was delayed at the airport for about an hour. By the time I took a taxi to the hotel, it was just before 6 AM. I had previously emailed the hotel, hoping for an early check-in. After speaking with the front desk staff upon arrival, they kindly arranged for me to check in as early as possible in the afternoon, which I greatly appreciated 🙏.

The hotel even provided access to a lounge in their business center for us to rest. After freshening up and changing, we stored our luggage and were able to enjoy a relaxing shopping spree in the city center.

I chose the Imperial Hotel because its meticulous care and service are evident in every detail, making for an excellent stay. The cleanliness, of course, was impeccable; all items in the wardrobe and every drawer in the room were spotless. While the facilities are those of an established, older hotel – not the minimalist, modern style – their aesthetic hails from the Showa era, giving it a rich historical feel, and everything is very comfortable to use.

The hotel also helped me book a sushi restaurant for dinner, which was a welcome relief after a month of 'white people food'. The seasonal chestnut croissant for breakfast, made in-house by the hotel, was absolutely delicious.

My trip primarily focused on the city center, and the hotel's location is a major highlight. It's incredibly convenient to get anywhere, whether by train, subway, or taxi, and Ginza is less than a ten-minute walk away – truly superb convenience.

a‍t‍l‍c‍t‍r

Translation provided by Google

The hotel's location is excellent, right in Ginza, making getting around incredibly convenient. The Imperial Palace is also nearby for visits – just remember to bring your passport!

Although this hotel has been open for a long time, its maintenance is surprisingly good; it doesn't show its age at all. Instead, it feels very comfortable. There are also many shops on the basement floor, with a wide selection of goods, and prices aren't significantly higher than outside.

We chose a high-floor tower room, which offered great views.

The room wasn't as spacious as I imagined, at most comparable to a comfortable domestic hotel, but it was impeccably clean. They even helped fold our clothes. The bathroom had a clock and a stool, showing great thoughtfulness. The door dampening was also excellent, making the bathroom door open and close quietly. The bathroom light also had a dimmer, which could be dimmed at night, so going to the bathroom in the middle of the night wasn't dazzling – very impressive! Japan's hotel service philosophy and standards are truly something for other countries to learn from.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

Translation provided by Google

The location is excellent, convenient for shopping and dining. It's next to Hibiya Park, offering distant views of the Imperial Palace. There's an airport bus stop right outside, and it's only about a 10-minute ride to the airport bus terminal.

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

The old hotel is well maintained, we really enjoyed the stay at Imperial Hotel. Very clean and doesn't seem like an old building. Great location near Gibza. Almost all staffs are extremely friendly and very helpful. We felt this is a real 5 star hotel! There are two things they can improve for the customers. Their gym is actually just okay. They did not have many variations for workout people. No pull-up machines.
The other issue was one of colleague entered our room even though there was a "do not enter/privacy" sign on the door. We were in the room and very shocked. The colleague came to our room to say sorry? But he was not really serious. I think they need to train their colleagues such an important part. They can actually enter the rooms anytime with their master keys.

Amenities

Private parking
Indoor swimming pool
Sauna
Massage room
Gym
EV charging station
Airport pick-up
Bar
6 Restaurants
Taxi booking service
Airport drop-off
Conference room
Secretarial services
Kids' club
Tour and ticket booking service
Currency exchange
Wi-Fi in public areas
Luggage storage

Hotel Description

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

ART AQUARIUM MUSEUM: 0.77 km away

Tokyo | Shiina Ringo Concert Tour: 0.77 km away

Ginza: 0.79 km away

Amenity Highlights

Leisure: Pool, Hair and beauty salon, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Japanese,Western,Japanese,Western

Food & Drink: Room service, Restaurant, Convenience store/kiosk, Bar, Lobby bar

You might be wondering

What are the check-in and check-out times at Imperial Hotel, Tokyo?
Check-in time at Imperial Hotel, Tokyo starts at 14:00, and check-out time is by 12:00.
Does Imperial Hotel, Tokyo have a pool?
Yes, Imperial Hotel, Tokyo has a swimming pool for guests.
Does Imperial Hotel, Tokyo allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Imperial Hotel, Tokyo.
Does Imperial Hotel, Tokyo offer breakfast?
Yes, Imperial Hotel, Tokyo offers breakfast for guests. Breakfast options include Western, Japanese.
How much does it cost to stay at Imperial Hotel, Tokyo for my dates?
Room prices at Imperial Hotel, Tokyo vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.
How to get to Imperial Hotel, Tokyo from the nearest airport?
The nearest airport is Haneda Airport, located about 26 mins from hotel by car (20.2 km) away.
What’s the cancellation policy at Imperial Hotel, Tokyo?
The cancellation policy at Imperial Hotel, Tokyo depends on your room type and booking terms.
Does Imperial Hotel, Tokyo offer airport transfers?
Yes, Imperial Hotel, Tokyo offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

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