The room facilities are excellent, and the size is also very generous. It's right next to the subway entrance, making it super convenient to go anywhere.
The breakfast was just okay, but the service was the worst – incredibly petty. They granted a late check-out but repeatedly emphasized it was a one-time thing, which made me want to roll my eyes and think, 'With your attitude, why would I ever choose you again?' Later, we were a bit late checking out, and the staff's expression was absolutely sour.
When I asked for directions to Tsukiji, they didn't even tell me it was just one subway stop away. Instead, they gave me walking directions. It was a scorching hot day, and I was alone with two kids; I almost fainted from the heat. When I finally got there and realized there was a subway, I was fuming.
Even more outrageous, after we checked out, we stayed at the hotel for about twenty minutes, and no one noticed we had left a Dyson hairdryer behind. We didn't remember it either, but this would never happen in my home country; they would definitely call the front desk to see if the guests could be contacted.
Overall, the hardware is decent, but the service is a major flaw, and breakfast is very mediocre. I definitely won't be staying here again.
Original TextTranslation provided by AI