Came to Suzhou with a friend and checked in really late, but the front desk always had someone there. They helped us check in quickly, even upgraded our room, and gave us a tourist guide. Food deliveries were all handled by a robot, which felt really secure. Every day before cleaning, they'd contact us first, so no one just entered our room randomly. Staff would also greet us proactively when we saw them. Everyone was super nice!
**Facilities:** Everything is automated.
**Hygiene:** Clean and tidy.
**Environment:** Close to tourist attractions and convenient for transport.
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