The first thing I did after landing in China was to write about my terrible, uncomfortable, and disrespectful experience at this hotel in Fukuoka~! 😭 I hope this helps future guests avoid booking this place!! 😡😡
1. **Overall Rating: Extremely Poor!!**
The check-in experience was awful and definitely not worth the price. It was a very bad stay. It completely shattered my basic understanding of the minimum standards of service in Japan!!
2. **Hygiene Conditions: Extremely Poor!!**
The air conditioning vents and blinds were covered in black dust and mold. There were obvious stains on the lower parts of the walls and the ceiling, and the corners had clearly not been cleaned for a long time. The basic cleaning standards were severely unmet. On our first day, we already started feeling unwell. 😥
3. **Room Design Flaw!!**
The air conditioning vent was directly above the head of the bed. On the first day, a family member caught a cold and had diarrhea! Our plans for the second day were completely ruined!
4. **Hotel Service Attitude: Shockingly Bad!!!**
When we reported the issues to the front desk on the second day, their attitude was cold and dismissive, showing no sincerity to rectify the situation. We requested to check out that day and cancel the remaining nights, but the front desk said that even if we checked out, not a single penny would be refunded! There was absolutely no basic respect or apology shown to guests!!
Ctrip customer service tried to communicate with the hotel to see if we could switch to a different room type, but the hotel said they would charge an additional 28,000 yen!
5. **Summary**
As someone who has traveled to Japan many times, this hotel's abysmal hygiene and lack of service awareness have completely broken my perception of Japanese hotel service!!
This trip to Fukuoka was made extremely difficult and unpleasant because of the terrible experience at this hotel! It even left a very bad impression of Fukuoka itself. 😔
Original TextTranslation provided by AI
