The Canyon Suites at the Phoenician, a Luxury Collection Resort, Scottsdale

Stayed at the Canyon Suites in the Phoenician propert. Smaller, quieter than the main hotel. Had a lovely suite poolside. All staff were great. Derek, front desk, friendly, remembered my room. Sara and Miguel at the pool always had a smile and helped with food drinks umbrellas. Best was the ice buckets filled with water. Had dinner at J&G at the main hotel. Austin was a great setver. Had a veggie plate made for me. My friends salmon looked great. Complimentary fritters amazing. Comfortable rooms.

While the Phoenician is a very nice resort, the Canyon Suites allows you to enjoy all the amenities of the resort, with the hustle and bustle. The staff is warm and welcoming, across the board. The pace is slower, which is fantastic. And the accommodations are top notch. It’s our place to stay when we come to Scottsdale.

This place is fantastic. This staff couldn’t do enough for you. They know what you like what you want and do everything they can to help you out. We want to give a special call out to Devon at the concierge who made sure we had a dream vacation. Buzz. and Ivy had our breakfast needs ready before we even stepped into the restaurant.. They couldn’t do enough for us. Service was over the top outstanding. They treated us like family. The breakfast simple with fresh salads.meats fruits and juices without being over the top. we had semores at their outdoor almost every night. Whatever we wanted to do they made sure they made it happen. The room was large enough space for three people. The pool was beautiful and never crowded. The grounds were magnificent and the hotel is huge and beautiful. And have so many facilities with things to do all the time. We were sorry to leave and we can’t wait to go back.

Clean room, gracious staff. We had minor construction near our room - the staff responded quickly and moved us to a quieter spot on property.

From the moment we arrived - until we left, the service was impeccable! Brad, our concierge, greeted us and welcomed us to our room by physically walking us to our room and showing us pointers on how to operate the gadgets. Kale, the valet, always remembered us as we took our car in and out. The weekend pool waitress and cleaning ladies were very pleasant! AND everything was immaculately clean all around the property - not just our room. We really enjoyed the cactus garden and we experienced every bar and restaurant on the property — all were wonderful with a nice variety of selections. I am vegetarian and never had a loss of choices. Will definitely return!!!

The place is nice and clean. Rooms are nicely furnished and very comfortable. Wife and I were disappointed in the pool areas given the cost of the rooms ($1k+). At the Canyon side (where we stayed) it was run amok with kids (which generally fine, but very loud) and there were no other pool options on this side. At the Phoenician side, the pools were rowdy as well, music a bit too loud for my taste and just lacking in general luxe quality. We went down to the adult only pool and there were rows and rows of seating, no views of the pool if you got in late - just the backside of those in front of you. Felt like we were at some Margaritaville resort in Houston more than anything - pool wise. Wished Canyon-side pool was a bit more upscale. Service was very good and friendly. Breakfast excellent.

Disgusting property with atrocious management. Probably the worst experience I have ever had at a Bonvoy property as a Lifetime Platinum member. You’d be better off staying at a Courtyard Marriott than this place that is need of massive overhaul from top to bottom.

This place is still number 1 in old town Scottsdale. The rooms are amazing and the facility’s are still great. What makes this place truly 5 star is the staff. The staff went above and beyond thru our entire stay. The bell hops, front desk staff , concierge , pool staff all top notch. It’s hard to find a great quiet , clean , luxurious hotel in Scottsdale these days for couples and this place delivers. Thank you canyon suites staff