We chose this hotel mainly because of its location, and that is by far its biggest advantage. It is within walking distance of several subway stations, making it very easy to get around both Brooklyn and Manhattan. There are also plenty of restaurants, cafes, and shops nearby.
Unfortunately, everything beyond the location was disappointing. The beds were not very comfortable, and the bathtub in our room was both dirty and clogged, causing the water to drain very slowly.
We also paid extra for Club Level access, but it was not worth it at all. The lounge offered little more than bottled water and hot beverages, with no meaningful food or amenities to justify the additional cost.
The staff was friendly and polite, but the overall cleanliness and maintenance of the hotel did not meet the standard we expected from a Sheraton property.
Overall, the excellent location is the hotel's main strength, but the lack of comfort, poor maintenance, and disappointing Club Level experience made our stay underwhelming. I would only recommend this hotel if location is your top priority.
