We stayed at Moye Hotel expecting a 5-star experience matching the price (~€230/night). The views are genuinely spectacular, and a couple of gestures were appreciated — but several issues meant the overall stay didn't match that positioning.
Room location: We were placed in what appeared to be a newly opened section — the corridor still smelled strongly of fresh paint. The room also faced the road, with direct light from two billboards visible through the window all night. This is a specification that should be disclosed at booking, especially for guests like us who choose rooms partly based on location and view
We raised the light issue via WeChat with staff on arrival. Their only response was that our room was already positioned away from "one of the billboards", not the one we'd actually flagged. No follow-up, no alternative offered, and no acknowledgment for the rest of the stay.
Language barrier: No staff member we interacted with spoke English; all communication required a translation app, which was unexpected at this price point and star rating.
Dining: Breakfast is a fixed set of about 9 small Chinese dishes with no Western alternative. We tried the Western restaurant instead — a burger and a pizza came to €53, and the quality didn't come close to justifying that price.
What worked: The views are excellent — worth a coffee or meal there even without staying overnight. The staff also helped us arrange a private car, and we were given a bottle of regional wine as a farewell gift, both of which were nice touches.
At €230/night, I would not recommend this hotel. The price implies a 5-star experience that the room placement, unresolved complaint, language barrier, and dining costs didn't deliver. Good for the views alone, not for a stay.
