Pullman Zhangjiajie
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Pullman Zhangjiajie

Experience Pullman Zhangjiajie, a 5-star hotel in Zhangjiajie. It holds a rating of 9.1/10 from 1448 reviews, combining quality and value, with rates starting at DKK 418.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Xiangxi Prefecture: 0.23 km away

Zhangjiajie Charming Xiangxi Show: 0.15 km away

Zhangjiajie Charm Xiangxi International Cultural Square: 0.13 km away

Amenity Highlights

Leisure: Karaoke, Massage room, Billiards room

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese

Food & Drink: Room service, Restaurant, Lobby bar

Pullman Zhangjiajie

No. 14 of Gourmet Hotels in Hunan
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We Price Match
China travel essentials
Non-smoking floor
Pool
Mountain retreat
Chinese restaurant
Karaoke
+5 more
Amenities
All amenities
Property Description
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Excellent service and great recommendations from the concierge.
Surroundings
Airport: Zhangjiajie Hehua International Airport
(34.4 km)
Landmarks: Zhangjiajie Charm Xiangxi International Cultural Square
(130m)
Landmarks: Zhangjiajie Charming Xiangxi Show
(150m)
Landmarks: Xiangxi Prefecture
(240m)
Landmarks: Dreamlike Zhangjiajie
(610m)
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4

Superior 2-Bed Room

2 Double bed
38-42m² | Floor: 2-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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9

Deluxe Queen Room

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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5

Superior Queen Room

1 King bed
38-42m² | Floor: 2-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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5

Executive 2-Bed Room

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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5

Deluxe Executive Room,Lounge Access,2 Single Size Beds(Mixed)

2 Double bed
38-42m² | Floor: 4-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Family Friendly Room (Double bed)

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Family Friendly Room (2 beds)

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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4

Deluxe Executive Room,Lounge Access,1 King Size Bed(Mixed)

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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8

Deluxe 2-Bed Room

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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6

Executive Queen Room

1 King bed
38-42m² | Floor: 4-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Zhangjiajie
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2026
Deng Weipeng, one of the hotel staff, was incredibly thoughtful. Right after we checked in, he immediately helped us plan our sightseeing itinerary and booked tickets for the National Forest Park, Charming Xiangxi Show, and Yellow Dragon Cave. He was always available to answer our questions – truly excellent service! For our honeymoon, they upgraded our room, decorated it beautifully, and even provided a cake. Our experience was absolutely perfect.
Original TextTranslation provided by Google
K‍L‍6‍3‍0‍9‍0‍6
May 8, 2026
Booked a three-day tour to Zhangjiajie with relatives and friends, and since our tour package included this hotel, we decided to extend our stay for an extra night before and after the tour. Overall, the rooms are spacious, breakfast is plentiful, and it offers great value for money.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 5, 2026
This hotel pretty much meets five-star standards. It has all the facilities you'd expect from a five-star property. The breakfast offers a huge variety and tastes great too. Definitely lives up to its international brand name. A good experience overall.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2026
The hotel is located near the East Gate of the forest park, with many dining options nearby, and there's even a night market street right outside the hotel. The breakfast is abundant, and the room is spacious with a very comfortable bed. As soon as we got out of the car, staff members were there to help us with our luggage. The service is excellent.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2026
Great location! The room wasn't as old as I expected; it was actually well-maintained. Breakfast was decent too. It's a solid, standard old five-star hotel that has all the essentials.
Original TextTranslation provided by Google
L‍I‍E‍Z‍L‍ ‍R‍a‍p‍e‍r‍ ‍(‍G‍o‍o‍g‍l‍e‍)
April 18, 2026
Im glad to book with Pullman because theyve been so accomodating with pur needs especially booking for the tour. MARK one of the staff was very eager to answer my questions. He guided us the way to Zhangjiajje, booked our car and other attrctions since we only stayed there for a nght before going to Chongqing. Im so glad i booked here.. Its 15 to 20mins walking to East gate but worthwhile since you can see a lot of beautiful sorroundings.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 14, 2026
Mix feelings with this hotel. Nice room however a little bit run down. Housekeeping has a lot of room for improvement. I found a peanut in our carpet when we checked in. Front office team is very helpful and always willing to find solutions and give you recommendations.  Breakfast is probably the worst in all the Pullmans that I have visited, quality and selection of food is very bad. Service even worse.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2026
The room was clean, tidy, and comfortable. The front desk service was warm and attentive. The hotel is also conveniently located near many dining options. It's about a 15-minute walk to the East Gate entrance, and it's quite pleasant to take a stroll around in the evening.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 26, 2026
From step in everything was wrong ... disgusted and embarrassed because I booked for my friends. Reception - despite speaking in Chinese, did not understand what is individual room billing Housekeeping - one room not made up and one room had used cups left on the table after making up. Used hand towel was also left on the vanity top. I one room, a switch flew out and goet flush lever coming loose Breakfast - not a single pice of pastry other than scones and bread. And this is the first hotel in the world that do not have metal spoons to use; only chopsticks, porcelain spoons and metal forks Restaurant - waiting staff hardly understood when I asked, in Chinese, for 2 sets of fork and spoon. First he came with 2 spoons, then with 1 fork and 1spoon. The table was not cleared lnot suitable cutlery and we were not asked if we wanted any drinks the entire night Room accessories - there's only 2 bottles of water and I expected Pullman to provide better quality ippers

Services & Amenities

聚峰阁中餐厅
Cuisine: Chinese
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Fri] 06:30-10:00, 11:00-14:00, 17:00-21:00,[Sat - Sun] 06:30-10:30, 11:00-14:00, 17:00-21:00
琇境西餐厅
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 07:30-23:30
京武铂尔曼酒店大堂吧
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 09:00-23:59

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 11 years old and under
CNY 50.00 (approx. DKK 47.17) per person
Children 12–17 years old
CNY 130.00 (approx. DKK 122.64) per person
Adult
Buffet:CNY 130.00 (approx. DKK 122.64) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 张家界京武雅高铂尔曼酒店
  • Opened: 2007
  • Renovated: 2017
  • Number of Rooms: 456
Phone:+86-744-8888888
The only 5-star international brand hotel in Zhangjiajie.
Pullman Zhangjiajie is a high-end international brand hotel with world class standard, located in the center of Wulingyuan which is known as the world natural heritage, geological park, national forest as well as a 5A level scenic spot.
Strategically convenient location with a 30-minute drive from Zhangjiajie City, airport and railway station, this Pullman hotel is only 3.5-hour highway by car from Changsha City and few minutes from the famous attractions such as Tianzishan entrance of the Zhangjiajie National Forest Park, Huanglong Cave and Baofeng Lake.
The hotel has 456 rooms and suites varying in types. The luxurious Pullman Zhangjiajie is the perfect base for exploring the best of Zhangjiajie, with easy access to swimming, tennis court, table tennis and snooker rooms. Guests can take in beautiful mountain views from balconies, relax poolside after enjoying a gourmet meal in the restaurants, a cup of coffee in one of the three bars, or the Pullman's top-of-the-line fitness and spa facilities.
Business travelers will also find the Pullman meets their needs with extensive Pullman ‘Chill-out’ spaces and ‘Pause’ breaks, event planning and catering professionals on hand to assist with private events as well as business functions.
Check in, chill out at PULLMAN ZHANGJIAJIE.

You might be wondering

What are the check-in and check-out times at Pullman Zhangjiajie?

Check-in time at Pullman Zhangjiajie starts at 14:00, and check-out time is by 12:00.

Does Pullman Zhangjiajie have a pool?

Yes, Pullman Zhangjiajie has a swimming pool for guests.

Are pets allowed at Pullman Zhangjiajie?

No, pets are not allowed at Pullman Zhangjiajie.

Does Pullman Zhangjiajie serve breakfast?

Yes, Pullman Zhangjiajie serves breakfast for guests. Breakfast options include Western, Chinese style.

How much does it cost to stay at Pullman Zhangjiajie?

Room prices at Pullman Zhangjiajie vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Pullman Zhangjiajie from the nearest airport?

The nearest airport is Zhangjiajie Hehua International Airport, located about 40 mins from hotel by car (34.4 km) away.

What’s the cancellation policy at Pullman Zhangjiajie?

The cancellation policy at Pullman Zhangjiajie depends on your room type and booking terms.

Does Pullman Zhangjiajie offer airport transfers?

No, Pullman Zhangjiajie does not provide airport transfers for guests.

About This Property

Nearest AirportZhangjiajie Airport
Distance to Airport34.36KM
Nearest Train StationZhangjiajiexi Railway Station
Distance to Train Station24.96KM
Average Price FromDKK703
Hotel Star Rating5