NH Madrid Nacional

The hotel is a 10-minute walk from Madrid Atocha railway station, making it an ideal choice for a layover or high-speed train transfer in Madrid. It is located close to the Royal Botanical Garden and Retiro Park, allowing guests to easily explore the UNESCO World Heritage-listed Retiro Park on foot. The hotel rooms are relatively small, and the bathroom lacks a bathtub or a handheld bidet spray. Despite facing the main road, the room has great soundproofing 👍

The room environment was nice, though the price was also high. The location is good and very close to the subway station. However, the most unbearable part was that we stayed in a side-facing room, and the street below was extremely noisy. Because there are many bars on the ground floor, and Spaniards keep very late hours, the noise goes on practically until dawn. Even with soundproof windows, it couldn't block out the noise, which severely impacted our rest! If you stay here, be sure to ask the front desk for a room facing the main street!

The hotel we stayed at upon arriving in Madrid. We chose it because we were heading to Granada the next day—it's only a 10-minute walk to Atocha Railway Station, which you can practically see from the doorstep, and walking to Retiro Park is also very easy. The room was a bit small, but cleanliness was decent. There are plenty of dining options in the surrounding area, including a ham shop right at the entrance called something like the "Ham Museum." Overall, it's pretty okay.

The hotel's location is indeed very convenient, within walking distance to art galleries and parks. However, the room had a very strong renovation smell, which made it uncomfortable to stay in for long. The most unpleasant part was the front desk staff's attitude. On my last night in Madrid, I barely slept due to feeling unwell. The next day, I tried to request a late check-out for just half an hour. I don't understand why there was a late check-out option on the hotel's service QR code, but it always failed when I tried to fill it out. When I called the front desk, I was met with a very cold and arrogant refusal (they didn't even listen to my full request and just kept repeating the check-out time: '12').

The hotel coffee is excellent, and the location is superb, right on the main road. The front desk service was also very good.

The breakfast was great with a wide selection, and the room was very clean. The location is excellent for getting around; it's just a short walk to Retiro Park, the Prado Museum, and the train station.

Great location, right next to Atocha station and within easy reach of all the main attractions.