Hotel Indigo DIQING MOONLIGHT CITY by IHG

The room was fantastic with an unbeatable view. Nestled halfway up the mountain, the hotel offers stunning night views. The breakfast at the lobby was also great, and our butler, Daisy Klaus, provided attentive service, promptly addressing all our requests.

The hotel is located at the highest point of Dukezong Ancient Town, offering fantastic views overlooking the entire town. The hotel environment is very pleasant. Dining: The breakfast features a wide variety of choices with local ******* characteristics, though the yak hot pot included in the package left much to be desired. Service: We weren't added on WeChat in advance, and there was no butler service, which made things a bit inconvenient.

Facilities: Excellent, but since the hotel is located on a hillside, I'd recommend driving or taking a taxi. Walking back uphill can be a bit tiring. Breakfast offered a great variety. Besides Shangri-La's special butter tea, they even had Cantonese spareribs and chicken feet. The fruit was also very sweet. My only minor complaint is that the waffles should come with a side of cream; the InterContinental Lijiang has this, and it's essential for waffles. Service: The service was fantastic. When I was eating fried dried beef with mushrooms at the hotel restaurant, I found a little sand in the mushrooms. I mentioned it, and the hotel manager immediately waived the cost of the fried rice. Interestingly, that fried dried beef with mushrooms was actually the best dish, highly recommended. Also, it happened to be my friend's birthday this trip. I initially wanted to order a cake from the hotel, but since there were only two of us, we wanted a small one so we wouldn't be too full after dinner. The handsome front desk staff member immediately said they provide small cakes for free and even decorated the room, which was wonderful. Many thanks to him (pictured in image 15). Of course, another lovely lady at the front desk also had a great attitude. I'll definitely stay here again next time I visit Shangri-La (though I might need a break first, the sun was so strong it turned me into a tan person!).

Since it was both my friend's and my first time visiting Shangri-La, and our very first night after arriving, we really wanted somewhere comfortable and reassuring to stay. After reading through many online reviews in advance, we finally chose Hotel Indigo Shangri-La. Once we checked in, we found that this choice was truly worth it! 【Views & Room】 卖家(The hotel) thoughtfully arranged a room with a great view for us, and we were genuinely pleasantly surprised upon entering! The balcony is exceptionally large with a wide, unobstructed view. Sitting on the balcony allows you to fully enjoy the scenery outside. Later on, we also stayed at the Atour next door; while the view there was also lovely, by comparison, I still preferred the scenery at the Indigo. 【Facilities & Experience】 As this was our first trip to a high-altitude plateau, we were somewhat worried about altitude sickness. The room is equipped with an oxygen supply system that ran continuously throughout our stay, which gave us a lot of peace of mind. The room also features a Dyson hair dryer, providing a fantastic user experience—it left our hair very smooth after drying. Additionally, the bottled water supply in the room was very generous, making the overall stay extremely comfortable. 【Breakfast & Dining】 Another huge surprise during this stay was the hotel breakfast! It offered a rich variety with distinct local characteristics. Butter tea, chicken rice noodles, *erkuai* (rice cakes), milk curd cakes, *tsampa*, freshly baked flower pastries, and more were all available. You can practically check off all the specialty foods of Shangri-La in one stop right at the hotel, without having to run around looking for them individually. Some items even tasted better and more authentic than what we had outside. That said, local butter tea still holds the crown—Grandma's butter tea was a bit more superior, tasting much richer, hahaha. Moreover, the view from the breakfast restaurant is fantastic. Sitting by the window, you can enjoy the scenery outside while overlooking the ancient town. Having a leisurely breakfast in the morning and taking in the view was truly a wonderful treat. 【Service & Birthday Surprise】 I want to extend a special thanks to Daisy, Klaus, and Mark for their warm help and attentive service, which added so much warmth to our travel memories. Before check-in, I contacted the butler in advance to let them know it happened to be my friend's birthday. The hotel thoughtfully prepared a strawberry cake for us, and we are so grateful! The cake was rich in milky flavor and tasted delicious, packed with tons of strawberries. My friend said she had never seen a cake with so many strawberries before, hahaha (her exact words). We originally planned to go out for a stroll that afternoon, but the two of us ended up eating cake at the hotel and couldn't stop until we were completely stuffed, hahaha. I never expected that a small birthday surprise during our trip could bring us so much joy. In addition, the hotel provides buggy service for getting in and out, which is extremely convenient, and the staff proactively helped with our luggage, making the whole process hassle-free. Thanks again to Daisy, Klaus, and Mark for taking such good care of us, making us feel so much warmth right upon our arrival in Shangri-La. 【Conclusion】 All in all, this was a fantastic stay. From the room view, facilities, and breakfast to the meticulous and thoughtful service, everything made our first day in Shangri-La comfortable and reassuring. Especially for those visiting Shangri-La for the first time and wanting a comfortable start to their journey, this is truly a great choice. If I visit Shangri-La again next time, I would still prioritize staying here, and I'd be more than happy to recommend it to friends planning a trip to Shangri-La!

Within walking distance to the ancient town with an unbeatable location offering panoramic views. The room features floor heating so you don't have to worry about the temperature difference, plus oxygen supply. The staff are warm and attentive, and internal buggy service is provided to take you straight to your room, sparing you any travel fatigue.

The room was very clean and well-equipped with heating. Both the air conditioning and floor heating warmed up within just two minutes of turning them on. The breakfast offered a great variety, and the lobby bar had a fantastic view. The complimentary travel photography provided by the hotel was surprisingly good—not at all like a typical photo studio style. I didn't expect much, but I was thrilled with the final photos lol! The shuttle drivers were all very enthusiastic and proactively helped with our luggage during check-in and check-out. The receptionist was also lovely and welcoming, and they even gave us a fridge magnet and a traditional blessed cord (Vajra knot) upon check-out.

Kudos to the staff across all departments of the hotel, including the drivers of the shuttle buggies. Huge thanks for their warm, attentive, and professional service.

Highly recommend Hotel Indigo Diqing Moonlight City! A perfect stay from start to finish. The hotel is extremely well-maintained with fully functional amenities. The diffuse oxygen supply and floor heating systems run steadily, the rooms are spotlessly clean, and the bedding is very comfortable, ensuring a sound sleep even at high altitudes. The hardware configuration is simply flawless. The service was truly impressive. They communicated with us in advance and turned on the floor heating, AC, and oxygen supply according to our requests. The hotel's shuttle buggies were always available upon call, and there were many thoughtful little details that truly put guests first. Built against the mountain, the hotel offers fantastic views of the Dukezong Ancient Town. With its Tibetan-style design, it creates an immersive atmosphere while offering a quiet retreat in the heart of the city. Whether for a vacation or a business trip, it's a fantastic choice in Shangri-La. Highly recommended to everyone! 🌟👍❤️

The room features underfloor heating, air conditioning, a humidifier, and a diffuse oxygen system. Lying in bed while enjoying the night view of the ancient town is exceptionally comfortable.