This was the first time I'd booked such an expensive guesthouse on Ctrip, and it was a blind booking with no reviews yet. Luckily, I found some reviews on Baidu, which gave me some confidence. Arriving in Kanazawa, it takes about 15-20 minutes to walk from the station to the guesthouse if you walk slowly, and you have to navigate through a small street with some abandoned houses to find the machiya (traditional Japanese townhouse). From the outside, it looks like a very old-fashioned Japanese detached house, but inside, it's refreshingly modern; all the decor, furnishings, and appliances are contemporary. The first floor has a bathroom with two sinks and a separate shower area, and a very characteristic oval-shaped black ceramic bathtub – you can try it if you're interested. Upon entering the room, you need to call the hotel using the phone on the table, and then a staff member will come to tell you about the precautions and how to pay the tax. Then, while looking for my wallet, I suddenly realized my backpack was missing. After thinking for a moment, I figured I'd left it at the McDonald's near the station. The young female staff member at the guesthouse, I think her name was Ryoku, kindly made two phone calls for me—to McDonald's and the information desk at the station mall—describing what my bag looked like and roughly what time I'd lost it. She then told me it had been found and I could pick it up at the mall. She was a huge help, as all my cash, bank cards, and credit cards were in it. I really want to thank her!
Facilities: All the furniture and amenities were brand new and clean, including all the bathroom and kitchenware, bedding, bath towels, and hand towels. I was very satisfied. I also really liked their shampoo and shower gel! There was a large long table that could seat six people at once, and the kitchen had coffee powder and a coffee maker.
Cleanliness: Everything was spotless, without a single flaw.
Environment: The streets outside the machiya are a bit old, but it's very close to attractions like Kenrokuen Garden and the teahouse, all within a 10-15 minute walk. Inside the machiya, there's a small landscape feature exactly like the pictures in the description; it's very picturesque.
Service: A special thank you to the young Japanese female staff member who checked us in! Not only did she help me find my backpack on the day of check-in, but on the day of check-out, it was raining heavily and we were short of an umbrella, and she offered to give us one. It was incredibly kind of her.
Since this is my first review of this machiya on Ctrip, I'll write a bit more to provide some reference for others who want to book. This machiya has two large tatami rooms on the first and second floors, and a bedroom with two single beds. I think it could accommodate up to 10 people. The toilet is a bit small. But despite its small size, it has everything you need and gives a very comfortable feeling. It's just a bit pricey. If I had the money, I really would have liked to stay longer!
Original TextTranslation provided by Google