Ganggangdetian
August 6, 2025
I wasn't going to post this, thinking it was pointless and not wanting to ruin my own mood. But as a longtime Trip.com user, and for the sake of other travelers, I feel I should share my story. On the evening of July 26th, I purchased an $8,000 Tiffany necklace. On July 27th, I left it in my guest room, placing the packaging box and shopping bag casually on the table. Considering I'd stayed in hotels for decades without ever having anything stolen, and the Tiffany box was small and inconspicuous, I didn't bother to lock it up. On the evening of the 27th, while packing, I noticed the ribbon on the Tiffany box felt a bit loose, but I didn't think anything of it. Early on the morning of the 28th, on my way to the airport, I wanted to take the necklace out to wear it and check in the empty box. That's when I discovered the necklace was gone from the box. After carefully recalling the events, there's only one possibility: it was taken when I was out of the hotel on the 27th!
I realize such a complaint might not lead anywhere, but as a loyal Trip.com customer, I'm writing this to warn other users:
1. Always lock up your valuables, regardless of the hotel.
2. Never blindly trust or overestimate the integrity of staff, especially housekeeping, even in high-star hotels!
Original TextTranslation provided by Google
