Holiday Inn & Suites MAKATI by IHG

Everything is good except for the cupboard which is dirty for the past 3 days of my stay. The air con is very cold and cozy

Had a wonderful stay in Makati! The location was excellent — very convenient with malls just next to the hotel, making shopping and dining extremely easy. The staff were all friendly, welcoming, and very accommodating throughout our stay. They made us feel comfortable and well taken care of. Overall, it was a great experience and we will definitely come back again on our next visit. Highly recommended!

Very convenient. Greenbelt is just a stone away! Clean, cozy and spacious.

There was a strong smell from the hallway. And we can smell it all all way in the room, they moved us on a different floor but we can still smell it although is not as strong as the first room. It smells like paint or almost like gasoline but according to them they are not sure what or where is the smell coming from isn’t it that weird? The lady apologized when we checked out but that is not the point. If that chemical caused a major health problem, can a sincere or 100 x sorry fix or cure it? Safety first is very important, having visible safety measures and following protocols can reduce legal and financial risks because neglecting customer safety can lead to massive compensation payouts and to also protect your reputation. Our first night Eugene was very helpful to bring our grab food to our room but the next day when we ask front desk if they can bring  the food we order from outside, someone from the front desk said that we need to need to get it ourselves😁. But when we mentioned that Eugene was able to help us the other day and had no problem with it that is when he asked someone to bring the food. I am not sure if they are not allowed to do that and we got Eugene in trouble. But that is how you stand out among  other businesses, is you do things above and beyond and you create a memorable and positive experience. The place is clean and spacious the location is great. The hotel buffet breakfast, I think they can do better.

Super nice to stay in! Aways a pleasure to stay in this property.

Had a wonderful stay ❤️

The service is so amazing and staffs are all super friendly. This is the type of hotel I won’t regret to recommend to others traveller

The water in the bathroom is dirty and very small, looks disgusting, and is completely unusable. At 12 o'clock at night, I called the front desk, and it took a long time for someone to answer, and it took 10 minutes for the front desk staff to answer the phone after I called three times.

all the staff were very hospitable, location wise its just beside the mall and everything is already accessible