Holiday Inn LOS ANGELES - LAX AIRPORT by IHG

This time, I stayed in room 310, on the 3rd floor, facing the same direction as the hotel's main entrance. The window of my room was almost directly above the main entrance. The hotel's shuttle bus to the airport runs every half hour, 24 hours a day. When the bus returns to the hotel, it always drives in facing the same direction and then backs up. During this backing-up process, there's a constant beeping sound from the reverse warning system, lasting about 10 seconds. In the middle of the night, this sound clearly penetrates even through closed windows, absolutely disturbing sleep. I suggest the hotel find a way to solve this problem (for example, turn off the reverse warning sound at night and instead turn on surrounding lights to ensure safe backing up). Additionally, in this room's bathroom, the acrylic bottom of the bathtub wasn't properly supported. When you stepped on the bottom near the wall, it made a creaking and squishing sound. Also, the already small wardrobe was practically unusable for hanging clothes because a small safe was placed inside. I hope this renowned hotel can quickly address the issues mentioned above. In previous years, I stayed in a room on a higher floor and on the opposite side of the hotel, and my experience was quite good. Moreover, the hotel's location is excellent, with a McDonald's right outside, which is very convenient. The lobby on the first floor also has a nice ambiance.

The hotel is very close to the airport, just two or three kilometers away.

Close to the airport and a main road, the smoking area in the backyard offers views of the sunset and planes landing. There's a 24-hour McDonald's and a convenience store with a gas station right outside. The rooms are clean and, although the facilities are a bit old, they are relatively comfortable.

The deposit refund is very slow; I still haven't received it even though I checked out more than ten days ago.

I didn't take many photos, just one of the breakfast. The fruit quality was poor, the blueberries were all rotten, and the strawberries looked unappetitive. However, the eggs, potatoes, and bacon were good, and hot water was available. There's an airport shuttle service with two vehicles operating in rotation, which is quite convenient. The 'Old Mexico' guys (referring to the staff) help with luggage and will ask for tips. Check-in was very unpleasant. They demanded a $100 deposit and immediately stated that UnionPay wasn't accepted. They said UnionPay/Visa credit cards without chips weren't allowed, nor were debit cards with chips, and even credit cards linked to Apple Pay were rejected. I told them I didn't have US dollars and asked if an equivalent amount in RMB would be acceptable. They made a call and then said no, without offering any solutions. As a heavily pregnant woman who had just flown for over ten hours, I was incredibly frustrated. Just as I was about to ask where I could withdraw money nearby, I spotted an ATM in the corner of the lobby. My internal thought was, 'If you had just told me there was an ATM here earlier, we wouldn't have gone through all this hassle!' Anyway, the problem is theirs, I'm just stating the issues, nothing else. The room isn't soundproof, and combined with jet lag, it was very uncomfortable. The carpet was old and visibly dirty. Other aspects of cleanliness were good, and the toiletries were decent. Finally, at check-in, I was told I couldn't get IHG points due to booking channel restrictions. I was too tired to argue at the time. For those who care about points, be aware; I originally booked here for the points. I wouldn't recommend it.