SureStay Hotel by Best Western Helen Downtown
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1 room, 2 adults, 0 children
All properties in Helen
SureStay Hotel by Best Western Helen Downtown
8396 S Main St, Helen, Georgia, 30545, United States
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Highlights
Delicious breakfast
Ideal location
Pets welcome
Free parking
Lots to doAmenities
ParkingFree
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Golf course
Smoking area
Multi-function room
Heated pool
All amenities
Property Description
Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!
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8.5/10
Cleanliness8.6
Amenities8.5
Location8.5
Service8.5
All 102 reviews
Surroundings
Train: Toccoa
(48.2 km)
Train: Gainesville, Georgia
(54.8 km)
Landmarks: Georgia Mountain Coaster
(150m)
Landmarks: Pirate's Cove Adventure Golf
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
King Suite with Whirlpool and Fireplace
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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4
2 Double Beds, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
King Suite with Balcony
1 King bed
Has window
Non-smoking
Refrigerator
Microwave
Balcony
Connecting rooms
Check Availability
4
Accessible-2 Double, Mobility Accessible, Bathtub, Non-Smoking
2 Double bed
Has window
Non-smoking
Check Availability
4
King Suite with Whirlpool
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
1 King Bed, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker
1 King bed
Has window
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
1
King Room-Non-Smoking
1 King bed
Non-smoking
Check Availability
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Guest Reviews
8.5/10
Very good
102 reviews
- Cleanliness8.6
- Amenities8.5
- Location8.5
- Service8.5
Average for similar properties in Helen
Review summary
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Location: Located in a prime position, within walking distance to shopping, dining and other places; offers free parking.(based on 1 review)
Practitioner6879
April 5, 2025
在Helen市區，搭mountain coaster的對面，逛街、吃飯都是走路的距離，而且停車免費。海倫市區很多停車場都要收費$10元。
免費早餐略為簡單，沒有現煮熱食，有玉米片、微波漢堡和麵包、貝果，冰箱內有優酪、水煮蛋和牛奶。也有水、熱咖啡、果汁。水果有柳橙、香蕉、蘋果。
以服務品質，在Helen市區住宿的價位算是便宜的。
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E1441****
August 29, 2025
房間位置方便，去小鎮步行很近。酒店早餐也挺不錯的。房間夠大
停車就在門口，入住後提交車輛訊息就可以免費停車
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Caitlin
September 12, 2025
Great!
The room was clean and modern. The location was perfect for walking everywhere. Parking was easy and free. Front staff was kind. Free breakfast was really cool, they have jimmy dean biscuits that you can microwave. I thought that was clever and a great idea to still offer a warm breakfast.
Cindy
September 11, 2025
Friendly and helpful staff (especially Ireland and Bailey), newly updated rooms, very comfortable pillow top beds. Walkable to the center of town.
Lilibeth
September 7, 2025
The staff are helpful and very accommodating. It is an old hotel but well kept. Walking distance to all the restaurants. Across from the Mountain Coaster. We will definitely stay at this hotel again.
Pandora
September 2, 2025
Everything was great this is a great place to stay. The only thing I would recommend is updating air conditioners.
Lee
September 1, 2025
The stay was great. We had the room with the jetted tub and it was so relaxing. The housekeeping went out of their way to be kind to us. 5 stars
Theresa
August 25, 2025
Room and pool were clean. Staff friendly. The property is older and needs some maintenance, most critically needs to replace the air conditioning units and the refrigerator froze my food. It was so handy to be able to walk to everything. I would stay here again.
Services & Amenities
Most popular business facilities
Parking
Free
24-hour front desk
Wake-up call
Wi-Fi in public areas
Free
Golf course
Off-site
Smoking area
Multi-function room
More amenities
Internet
Wi-Fi in public areas
Free
Pool
Heated pool
Parking
Parking is available Off-site parking.
Parking
Free
Business services
Multi-function room
Front desk services
24-hour front desk
Wake-up call
Languages spoken
English
Food & drink
Convenience store/kiosk
Lobby bar
Public areas
Smoking area
Health & wellness
Golf course
Off-site
Accessibility
Assistive listening devices
Braille signs
Stair-free main entrance
Safety & security
First aid kit
Fire extinguisher
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$15.00 (approx. HK$116.69) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Number of Rooms: 57
Phone:+1-706-8782191
Email:frontdesk@surestayhelen.com
Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!
Frequently Asked Questions
What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?
Check-in time at SureStay Hotel by Best Western Helen Downtown starts at 15:00, and check-out time is by 11:00.What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?
Does SureStay Hotel by Best Western Helen Downtown have a pool?
Yes, SureStay Hotel by Best Western Helen Downtown has a swimming pool for guests.Does SureStay Hotel by Best Western Helen Downtown have a pool?
Are pets allowed at SureStay Hotel by Best Western Helen Downtown?
Yes, pets are welcome at SureStay Hotel by Best Western Helen Downtown, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at SureStay Hotel by Best Western Helen Downtown?
Does SureStay Hotel by Best Western Helen Downtown serve breakfast?
Yes, SureStay Hotel by Best Western Helen Downtown serves breakfast for guests. Breakfast options include Western style. Does SureStay Hotel by Best Western Helen Downtown serve breakfast?
How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?
Room prices at SureStay Hotel by Best Western Helen Downtown vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?
What’s the cancellation policy at SureStay Hotel by Best Western Helen Downtown?
The cancellation policy at SureStay Hotel by Best Western Helen Downtown depends on your room type and booking terms.What’s the cancellation policy at SureStay Hotel by Best Western Helen Downtown?
About This Property
| Nearest Train Station | Toccoa |
|---|---|
| Distance to Train Station | 48.19KM |
| Average Price From | HKD1356 |
| Hotel Star Rating | 2 |