SureStay Hotel by Best Western Helen Downtown
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SureStay Hotel by Best Western Helen Downtown

Stay at SureStay Hotel by Best Western Helen Downtown in Helen, a 2-star hotel with 8.5/10 from 102 reviews. It offers good value with quality service, and prices start from US$77.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Georgia Mountain Coaster: 0.15 km away

Helendorf River Inn

Suites & Conference Center: 0.16 km away

Pirate's Cove Adventure Golf: 0.15 km away

Amenity Highlights

Pets policy: Pets are allowed, including cats、dogs, for a fee of USD 15 (approx. US$2).

The above hotel prices are based on Trip.com for March 1-March 7.

SureStay Hotel by Best Western Helen Downtown

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Highlights
Delicious breakfast
Ideal location
Pets welcome
Free parking
Lots to do
Amenities
All amenities
Property Description
Show more
Cleanliness8.5
Amenities8.4
Location8.5
Service8.5
Surroundings
Train: Toccoa
(48.2 km)
Train: Gainesville Station
(54.8 km)
Landmarks: Georgia Mountain Coaster
(150m)
Landmarks: Pirate's Cove Adventure Golf
(150m)
Landmarks: Helendorf River Inn, Suites & Conference Center
(160m)
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4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Microwave And Refrigerator, Flat Screen Television

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker

2 Double bed
Non-smoking
Refrigerator
Microwave
Interconnecting Rooms
Coffee maker/teapot
Room Details
Check Availability
4

Suite-1 King Bed, Non-Smoking, Balcony, Whirlpool, Fireplace, Microwave And Refrigerator, Walk In Shower

1 King bed
Non-smoking
Refrigerator
Microwave
Balcony
Interconnecting Rooms
Room Details
Check Availability
3

Accessible-2 Double, Mobility Accessible, Bathtub, Non-Smoking

2 Double bed
Non-smoking
Room Details
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3

Suite-1 King Bed, Non-Smoking, Whirlpool, Flat Screen Television, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker

1 King bed
Non-smoking
Refrigerator
Microwave
Interconnecting Rooms
Coffee maker/teapot
Room Details
Check Availability
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Average for similar properties in Helen
Most Mentioned
Review summary
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Location: Convenient location within walking distance to downtown, main attractions, shopping, dining, and mountain coaster, with many mentions of being able to walk everywhere from the hotel(based on 1 review)
P‍r‍a‍c‍t‍i‍t‍i‍o‍n‍e‍r‍6‍8‍7‍9
April 5, 2025
In the city of Helen, opposite the mountain coaster, shopping and dining are all within walking distance, and parking is free. Many parking lots in downtown Helen charge $10. The free breakfast is a bit simple, with no freshly cooked hot food, but there are corn flakes, microwaved hamburgers and bread, bagels, and yogurt, boiled eggs and milk in the refrigerator. There is also water, hot coffee, and juice. The fruits include oranges, bananas and apples. Considering the quality of service, the price of accommodation in downtown Helen is considered cheap.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 29, 2025
房間位置方便，去小鎮步行很近。酒店早餐也挺不錯的。房間夠大 停車就在門口，入住後提交車輛訊息就可以免費停車
Translate
M‍a‍c‍K‍e‍n‍z‍i‍e
November 28, 2025
Room was very clean and spacious. Large tub, huge TV and refrigerator. Location is very short walk to everything in downtown Helen. Lots of easy parking.
A‍l‍y‍s‍s‍a
November 27, 2025
The location was perfect! Right next to all the shops and restaurants, super walkable. The room was very clean. Super comfy bed and nice space. We stayed for a night and had no complaints. An attendant is in the lobby 24/7 which is super nice if any issues occur. Easy check in and check out. Free parking. Overall, 10/10.
J‍e‍s‍s‍i‍c‍a
November 12, 2025
Room was very clean. Grounds were very clean. Staff was wonderful. But. There’s no coffee makers in the rooms
K‍e‍l‍l‍y
November 11, 2025
Close walk to Main Street and restaurants and mountain coaster. Bed slightly uncomfortable. Pool was perfect. Clean and warm temperature. Would stay again!
M‍a‍r‍c‍y
November 2, 2025
The room was not clean. The floor looked like it had not been mopped in a very long time. My white socks turned black on the bottoms so instantly I was concerned about the cleanliness of the linens. The room smelled musty so overall, it was not a great experience.
D‍a‍r‍c‍i‍e
October 31, 2025
I enjoyed staying at this location due to I was able to walk everywhere, it was safe, the bed was super comfortable, and I enjoyed working with the front desk staff.

Services & Amenities

Property Policies

Check-in and Check-out Times
Check-in: 15:00–04:00 the next day
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineWestern
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$15.00 per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Number of Rooms: 57
Phone:+1-706-8782191
Email:frontdesk@surestayhelen.com
Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!

You might be wondering

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in time at SureStay Hotel by Best Western Helen Downtown starts at 15:00-04:00, and check-out time is by 11:00.

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, SureStay Hotel by Best Western Helen Downtown has a swimming pool for guests.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Yes, pets are welcome at SureStay Hotel by Best Western Helen Downtown, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does SureStay Hotel by Best Western Helen Downtown serve breakfast?

Yes, SureStay Hotel by Best Western Helen Downtown serves breakfast for guests. Breakfast options include Western style.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

Room prices at SureStay Hotel by Best Western Helen Downtown vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

What’s the cancellation policy at SureStay Hotel by Best Western Helen Downtown?

The cancellation policy at SureStay Hotel by Best Western Helen Downtown depends on your room type and booking terms.

Does SureStay Hotel by Best Western Helen Downtown offer airport transfers?

No, SureStay Hotel by Best Western Helen Downtown does not provide airport transfers for guests.

About This Property

Nearest Train StationToccoa
Distance to Train Station48.19KM
Average Price FromUSD190
Hotel Star Rating2
Recommendations

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