GOOD: A lovely little building indeed, with a helpful owner who even booked me a taxi for my early morning flight - thank you. The location is outstanding in terms of getting around, very close to everything EXCEPT the roman ampitheatre, which is a 25 minute walk uphill! Two lovely members of staff who did the cleaning and even painting / renovation during the day, always smiling. BAD: This is NOT a 4-star hotel, for the following reasons: Breakfast - I have no idea as to how it could be described as "superb" - no hot food at all, just cakes, a toaster, croissants, cold meats, fruit etc. Room - the smallest double room I have stayed in for years, with paper thin walls (I could hear snoring from the next room!). I dread to think how 2 people could manage in a room so small. Furniture - one chair and a desk that should be in the tip it has so many scratches. Really couldn't relax at all when I wanted to read or be online for a while. Noise - I could not believe the amount of drunken, noisy shouting as late as 3am during my 2 night stay and I have come back home wrecked. I would have moved hotel had my stay been longer it was that bad - and that's at the end of October.. Tea + coffee facilities - a kettle and sachets should be in any hotel in 2025, never mind a 4-star hotel. Atmosphere - none, like a morgue at night. I hated coming back, especially anticipating the noise. Sorry, but I couldn't wait to get out