Hampton by Hilton, Zhangjiajie Tianmen Mountain

This hotel is super conveniently located right across from the ABC entrance to Tianmen Mountain, and there's a snack street downstairs! The best surprise was dropping off my laundry at 11 PM, and when I opened my door for breakfast the next morning, I found it had already been washed and dried and placed right outside! The front desk offers free popsicles, and the staff are attentive and kind. The room was clean, hygienic, spacious, and tidy, with a separate wet and dry bathroom that was well-stocked with amenities!

The hotel is very close to Tianmen Mountain Scenic Area, right across the street. It was great for traveling with kids. The room was very clean. We stayed for two nights, and I wanted to do laundry but there was a queue. The staff proactively helped me queue up and wash my clothes. Once they were done, they folded them and put them in a laundry bag, then sent them back to my room. I really appreciate that! Also, the rice noodles for breakfast were delicious~

I had a very pleasant stay, especially thanks to Tian Tian's excellent service. She provided us with exceptional care. The hotel's food was also excellent, and the environment was lovely. Its location directly opposite the Tianmen Mountain cable car company is incredibly convenient and close to many great restaurants. The hotel also offers complimentary laundry and drying services, which was a nice bonus. We were very happy and will definitely return and recommend it to friends. Thank you all for your help!

The room location is excellent and convenient, very close to the scenic area, and also great for self-driving. The front desk and housekeeping staff were very professional and friendly, adding a warm touch to our trip. They even promptly confirmed an item we left behind. My parents had a very comfortable and pleasant stay.

The hotel is super close to the Tianmen Mountain cable car, just across the road. Before checking in, they even called to ask about my sleep quality and offered to upgrade my room since I'm a light sleeper, which was incredibly thoughtful! The breakfast buffet was also very generous, and the bedding in the room was clean.

The room was clean and well-maintained, with all the necessary amenities. The hotel's location is excellent, not far from the Tianmen Mountain cable car, within walking distance. The front desk staff were very welcoming and even upgraded my room. The service was attentive and thoughtful.

An absolutely wonderful experience! They called us before check-in to ask about our preferences and proactively upgraded our room, which far exceeded our expectations. Our whole family was incredibly happy. The breakfast was bountiful, we had unlimited ice cream, laundry facilities were convenient, and the location was excellent – we could even see the cable car from our room. No one asked me to leave a review, but this is the first time I've genuinely reviewed a business. Highly recommended! 👍