Osaka Marriott Miyako Hotel

Our stay at this five-star hotel was a wonderful experience. The location is prime, making it very convenient to explore local food spots and nearby attractions. The rooms are spacious, bright, and tastefully decorated, with soft, comfortable bedding and spotless cleanliness. The front desk and other staff members are warm, professional, and prompt, providing attentive and thoughtful service. The breakfast offers a rich variety of options with diverse flavors. The facilities are comprehensive, and the overall quality is top-notch. It's exceptionally well-suited for family trips, and we will definitely choose to stay here again on our next trip.

This is my second time staying at the Osaka Marriott, and overall, I am extremely disappointed. The breakfast is still as mediocre as before. We stayed for three nights. On the second day, we forgot to turn off the 'Do Not Disturb' light when we went out. As a result, when we got back to the hotel at 9 PM, absolutely zero cleaning had been done. I called room service asking them to come and clean up quickly—at least empty the trash cans and tidy up the bathroom. I had to call three times; the phone rang for almost five minutes before someone finally answered. After nearly 40 minutes, a bellman finally showed up, took out the trash, and changed the bed linens. End of story. They explained that because the DND light was on, they wouldn't enter the room, but couldn't they have at least sent an email or checked in? Besides, housekeeping finishes at 9 PM? Don't they have turndown service? Having probably just one operator at room service at 9 PM for a 5-star hotel with hundreds of rooms is an absolute joke. Oh, and by the way, it was my child's birthday, and as a Marriott Gold member, they gave us a bizarrely designed doll—so ugly it makes you want to cry. Other than that, there was zero welcome amenity.

The hotel is quite tall with an amazing view; honestly, you don't even need to visit Harukas 300 because you can enjoy the same views right from your room. The turndown service was fantastic, and the housekeeping was impeccably clean. The front desk staff were professional, friendly, and provided top-notch service. The only downside is that the Tennoji area isn't quite as lively or bustling as the Umeda commercial district.

The hotel staff were incredibly welcoming and arranged for a room on the 51st floor, which offered an unbeatable night view of Osaka – truly dazzling. The room itself was spacious, and the location was super convenient. Tennoji Station is right downstairs, making it incredibly easy to get to various places. Plus, the mall next door has a fantastic variety of dining options on its upper floors. I'll definitely stay here again next time I'm in Osaka.

The views are unbeatable, and the location is excellent. You can get directly from the airport to Tennoji, and from Tennoji, it's convenient to go anywhere. The rooms are nice, with separate bathroom and toilet. Connecting rooms are great for larger families, as they allow you to open a door between two rooms. The only minor flaw was that we had to carry our own luggage to the room on check-in day. I'm not sure if that's because we checked in late or if it's always like that.

Standing in a high-rise building, seeing the night view of Osaka, I felt a 'Wow' – a breathtaking, 'Life is good' kind of feeling. This hotel is incredibly convenient; you can reach all the surrounding tourist attractions. You can enjoy the night view, savor delicious food, and the room is very tidy. The turn-down service was excellent. I stayed for 6 nights and really loved the surroundings, the friendly staff, and the Osaka cuisine. The food on the 57th floor is also highly recommended. I strongly recommend it!

After a previous 5-night stay, I recently spent another 4 nights at the Osaka Marriott Miyako Hotel. It was just as warm, clean, and welcoming as before. This time, the hotel upgraded me to a high-floor room (53rd floor). All the staff were as enthusiastic as ever, always greeting guests proactively. If I needed water at night, I could simply call the front desk from my room and it would be delivered within minutes. There's also a dessert shop in the lobby with delicious cakes 😋.

Right opposite Tennoji JR Station, the hotel boasts incredibly convenient transportation. Kintetsu Department Store is downstairs, and the MIO shopping mall is across the street, with other malls nearby, making shopping and dining easily accessible. This time, I stayed on the 46th floor, with Tennoji Park right outside the window and beautiful scenery of mountains in the distance. The entire hotel is non-smoking indoors, and the toiletries are high-quality (definitely a fan!) and plentiful. Overall, it's a great hotel with excellent value for money.