Genting Grand Hotel

Initially, I wasn't very satisfied with my stay for a few reasons: first, I couldn't find a hairdryer outlet in the bathroom; second, having to shower while standing in the bathtub makes you wonder who would dare use the tub anymore—it's hard to believe they haven't remodeled in all these years. Also, there was the annoying sound of the unruly kid next door repeatedly playing with the light switch. I'd suggest that during the off-season, when rooms are available, they should buffer rooms with children by leaving at least one room between them and other guests; after all, fewer complaints benefit everyone. Fortunately, there were some heartwarming highlights: kudos to the patient young man at the pool front desk, and praise for the surprisingly high-end restaurant salad, which actually included avocados, strawberries, and plums—it really doesn't cost that much more. Overall, despite the outdated facilities, the good outweighs the bad, and I'd give everything else five stars.

I stayed at this hotel with friends in October. The overall management is very professional, and the check-out process was quick. The room is spacious with plenty of storage, and the window offers a distant view of continuous autumn scenery. The facilities are well-maintained, and Meng Wenshuang provided attentive service. The value for money is exceptional in Chongli.

The room was clean, cozy, and bright—an absolutely wonderful stay! It was spacious, well-lit, and spotlessly clean. The front desk staff were warm, attentive, and very prompt. Breakfast was delicious with a great variety. The location is super convenient, and it offers incredible value for money. Highly recommended!

## Facilities: I stayed in the North Wing, and the room was spacious and didn't feel cramped at all. All the amenities were new, and the user experience was great. ## Hygiene: The room was clean and fresh, and the hotel's public areas were also very well-maintained. Even though it's the off-season right now, housekeeping still cleans daily. You can tell the hotel is getting ready for the upcoming snow season in an organized manner. ## Environment: The overall environment is pleasant. The cable car is affordable, and a stroll at the top of the mountain to enjoy the autumn scenery is truly unique. ## Service: The staff at the front desk, restaurant, and housekeeping were all attentive and provided thoughtful responses.

Overall, I was very satisfied. From my room, I could see distant mountains, and the air was fresh. The breakfast selection was rich and varied. I imagine it gets even busier in winter, especially after a snowfall when the snowy scenery must be incredible. The hotel even has its own ski slope, which is a nice touch.

Facilities: The facilities are great, and there are two bathrooms. Cleanliness: The cleanliness is pretty good. Environment: The environment is excellent, with a continuous scenic view right outside the window. Service: The staff are very friendly and responsive, and the restaurant staff are also very professional.

After exploring the Grassland Sky Road during the National Day holiday, we headed straight to Chongli for accommodation. The Genting Hotel wasn't too expensive during the holiday, and they even upgraded us from a king-size room to a one-bedroom suite. Later that night, we realized our room was right next to the elevator and quite noisy. The hotel staff promptly helped us switch rooms, so the service was absolutely top-notch. As for breakfast, there wasn't a huge variety, and it was very crowded, so don't go in with high expectations.

The room was excellent and the service was impeccable. Both Qinglong Restaurant and Nanhu Restaurant were fantastic. The cable car station is right outside the hotel. A round trip ticket costs only 40 yuan, which is such a great deal! We also happened to catch the first snowfall of 2026. Jinhua Pavilion in the snowy night was a rare and beautiful sight.

Extremely satisfied with our stay during the National Day holiday for autumn foliage viewing! The biggest highlight was the hotel's scenic room; opening the window revealed an entire autumn forest and the ski slopes before the snow. We even experienced the first snowfall of the year at the hotel, and the room was very warm. The breakfast buffet offered a full spread of local specialties. The front desk proactively upgraded our room type, and the overall service was professional. Highly recommended!