Grand Hyatt Jeju

It's a 10-minute drive from the airport, with a shuttle bus every half hour. The hotel has a great location, a hearty breakfast, and plenty of delicious food options nearby, plus a large emart supermarket. The only downside is that toothbrushes and razors are not complimentary.

2,000 per night = a view of a wall from the 10th floor = elevators full of sketchy gamblers = broken AC = weird smell in the room = Tower 1 low-tier zone = stayed for five nights, bathroom facial tissues were never restocked. Honestly, too exhausted to even review further. Strongly advise families with kids to steer clear.

There is an airport shuttle bus running every half hour, which is much more convenient than the newly opened Sheraton. The room was spacious enough. Plenty of restaurants nearby, so it doesn't feel deserted at night, and the duty-free shop is within walking distance. Service was virtually non-existent... though the service on the 38th floor was slightly better! The pool temperature was just right, and breakfast was average.

The breakfast was terrible, only Western options were available. The oranges, or rather, kumquats, were excellent, about 1700 Korean Won each, very delicious, highly recommended. However, the hotel food itself was not good.

My top choice on Jeju Island! The breakfast and dinner on the 38th floor completely outperform many trendy cafes outside. Make sure to choose an ocean view room. You'll see the beautiful Jeju Island both at night and during the day.

Choosing to stay at Grand Hyatt Jeju on this trip to Jeju Island was an unexpectedly amazing experience! The room was spacious and bright, and the bedding was super comfortable. The dishes at the restaurants were also exceptionally delicious, especially the seafood, which totally satisfied this foodie's cravings! Both the front desk and housekeeping services made us feel so well cared for. Truly great value for money!

The location and views are hands down the best in downtown Jeju. Within a 5-minute walk, you have Lotte Duty Free, a CU convenience store, E-Mart, and Olive Young. Shilla Duty Free and Nuwemaru Street (Baojian Road) are just a 10-minute walk away. The hotel itself has a shopping mall, a jjimjilbang (Korean sauna), an arcade, and more—having dining, shopping, and entertainment all under one roof made everything so effortless. The room was genuinely spacious, and the floor-to-ceiling windows on three sides offered sweeping panoramic views of Jeju City. Just a heads-up: toothbrushes come with an extra charge, though bottled water was generously provided. As for service, it really lived up to other reviews regarding the oddly aloof attitude. That said, all the concierges we met were warm, polite, and took the initiative to help with our luggage. Front desk check-in seems to be hit-or-miss, but we got lucky! The young lady who checked us in was sweet and lovely; she gave us a complimentary upgrade to a high-floor ocean view room, plus complimentary chocolates and madeleines from the hotel boutique, which was such a wonderful surprise! The gentleman who handled our check-out was also very warm—especially standing out as gentle and charming compared to the other staff around him who were just slacking off looking at their screens. So, when checking in at the front desk, definitely try to pick a counter based on who looks friendliest—it makes a huge difference to your overall experience.