Best Western The Lagoon Hotel
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Best Western The Lagoon Hotel

Experience Best Western The Lagoon Hotel, a 4-star hotel in Sario. It holds a rating of 8.5/10 from 129 reviews, combining quality and value, with rates starting at TWD 1,260.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

GMIM Imanuel Bahu: 0.21 km away

Gereja Mawar Sharon Manado: 0.05 km away

Manado Resort: 0.19 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Restaurant, Bar, Lobby bar

Best Western The Lagoon Hotel

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Highlights
Sunset views
Oceanview room
Delicious breakfast
Ideal location
Scenic outdoor pool
+5 more
Amenities
All amenities
Property Description
Show more
Good view, sea view
Surroundings
Airport: Sam Ratulangi International Airport
(19.0 km)
Landmarks: Gereja Mawar Sharon Manado
(<100m)
Landmarks: Manado Resort
(190m)
Landmarks: GMIM Imanuel Bahu
(210m)
Landmarks: Gereja GPdI Bahu
(230m)
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4

1 Queen Bed,Non-Smoking,Deluxe Room,City View,High Speed Internet Access,Hairdryer,Shower

1 Queen bed
27m² | Floor: 3-4
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Private entrance
Room Details
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4

Superior Smoking Room with 2 Single Beds, in-Room Safe, High Speed Internet Access, Hairdryer, Shower and Full Breakfast

2 Single bed
25m² | Floor: 5,6,7,8,9,10,11
Free Wi-Fi
Smoking Permitted
Private bathroom
Tea bags
Shampoo
Soap
Room Details
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12

Suite-1 King 2 Singles,Non-Smoking,Presidential Room,Flat Screen Television,Living Room,Bathtub

1 King bed and 2 Single bed
80m² | Floor: 12
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Toothpaste
Sofa
Room Details
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8

2 Single Beds,Non-Smoking,Superior Room,in-Room Safe,High Speed Internet Access,Hairdryer,Shower

2 Single bed
25m² | Floor: 7,8,9,10,11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

1 Queen Bed,Smoking Room,Deluxe Room,City View,High Speed Internet Access,Hairdryer,Shower

1 Queen bed
27m² | Floor: 3-4
Free Wi-Fi
Smoking Permitted
Air conditioning
Refrigerator
Minibar
Private entrance
Room Details
Check Availability
9

Deluxe Queen Room with Sea View - Smoking

1 Queen bed
29m² | Floor: 5,6
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

1 Queen Bed,Smoking Room,Executive Room,Mountain View,Sofa

1 Queen bed
38m² | Floor: 5,6
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

1 Queen Bed,Smoking Room,Superior Room,Shower,Hairdryer

1 Queen bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
9

1 Queen Bed,Non-Smoking,Sea View,Deluxe Room

1 Queen bed
29m² | Floor: 7,8,9,10,11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
Check Availability
7

King Suite with Sea View

1 King bed
55m² | Floor: 12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Private entrance
Room Details
Check Availability
5

1 Queen Bed,Non-Smoking,Executive Room,Mountain View,Sofa

1 Queen bed
38m² | Floor: 7,8,9,10,11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

1 Queen Bed,Non-Smoking,Superior Room,Shower,Hairdryer

1 Queen bed
25m² | Floor: 7,8,9,10,11
Free Wi-Fi
Non-smoking
Tea bags
Toothbrushes
Shampoo
Soap
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 4 months.
Average for similar properties in Sario
Guest User
February 18, 2026
Room is pretty huge, but the toilet is rather mouldy. The quality of water of the swimming pool is questionable. Breakfast is standard, menu didn't change much day after day. Overall ok for a short trip.
Guest User
June 21, 2026
Good view, sea view
Anonymous User
February 14, 2026
All is good, but the water channel in the bathroom needs to be repaired.
Guest User
June 22, 2026
Overall, it was a very pleasant stay. The bedding was comfortable, and the breakfast was excellent. The hotel is a bit older but well-maintained. Like most establishments in Asia, the windows aren't double-glazed, so even on a high floor, you can hear music from the street. While not essential for local guests, a few more sun loungers and amenities around the pool (which is very nice and large) would be a welcome addition. In summary, it's a good hotel with great value for money.
Original TextTranslation provided by AI
Russell A
May 23, 2026
Good sized room, comfortable bed.breakfast food could be hotter and more variety. Coffee needs improving. Staff very pleasant and helpful
Anonymous User
April 28, 2026
Hotel was in an excellent location with my room facing the full sea view. Furniture is dated but overall cleanliness is acceptable. Breakfast wasn't fantastic but not shabby either.
Dadaowumen
April 15, 2026
This is a decent hotel by local standards. The breakfast is plentiful, and there's a small night market by the sea downstairs.
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Guest User
February 26, 2026
I booked a suite, but the sofa was so filthy it looked like it had a permanent film on it; I had to cover it with a bedsheet just to use it. The utensils in the room also had dirty water marks. Breakfast was very limited, mostly Indonesian dishes which I couldn't really eat, so I just stuck to toast. Plus, there's a garbage dump right below the hotel. The star rating here is completely misleading. Good thing I only stayed one night.
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Anonymous User
July 27, 2025
Great location & excellent service from the receptionist. The hotel have 2 lobby which is good, one for the reception & another lobby for waiting the car.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open [Sat - Sun] 06:00-10:30 Open
AgeFee
Children 17 years old and under
IDR 150,000 (approx. TWD 267) per person
Adult
Buffet:IDR 300,000 (approx. TWD 534) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: Best Western The Lagoon Hotel
  • Opened: 2017
  • Number of Rooms: 184
Phone:+62-431-7282888
Email:reservation@bwthelagoon.com

You might be wondering

What are the check-in and check-out times at Best Western The Lagoon Hotel?

Check-in time at Best Western The Lagoon Hotel starts at 14:00, and check-out time is by 12:00.

Does Best Western The Lagoon Hotel have a pool?

Yes, Best Western The Lagoon Hotel has a swimming pool for guests.

Are pets allowed at Best Western The Lagoon Hotel?

No, pets are not allowed at Best Western The Lagoon Hotel.

How much does it cost to stay at Best Western The Lagoon Hotel?

Room prices at Best Western The Lagoon Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Best Western The Lagoon Hotel from the nearest airport?

The nearest airport is Sam Ratulangi International Airport, located about 44 mins from hotel by car (19.0 km) away.

What’s the cancellation policy at Best Western The Lagoon Hotel?

The cancellation policy at Best Western The Lagoon Hotel depends on your room type and booking terms.

Does Best Western The Lagoon Hotel offer airport transfers?

No, Best Western The Lagoon Hotel does not provide airport transfers for guests.

About This Property

Nearest AirportSam Ratulangi International Airport
Distance to Airport18.95KM
Average Price FromTWD2412
Hotel Star Rating4