W Osaka

The ambiance is good, it feels a bit like a KTV.

My husband and I came to Osaka, Japan, for the third leg of our honeymoon shopping trip! We booked a Fantastic Suite at the W, and the location was superb – very close to Dotonbori, making shopping and dining incredibly convenient. The hotel knew it was our honeymoon and thoughtfully prepared small desserts and a greeting card in our room beforehand. They even surprised us with a complimentary room upgrade during check-in, which was absolutely delightful. The suite itself was very spacious, boasting 180-degree corner floor-to-ceiling windows that offered stunning views, whether during the day or at night. The hotel is a striking black building, quite prominent in Osaka, and even the bathrobes were black. Our room was immaculately cleaned every day, and they also provided us with W's special facial masks. Overall, we were extremely satisfied!

Overall, I'm quite satisfied. I'm not a picky person; good enough is good enough for me. The room was spacious, but the foul smell from the drain was a definite drawback. The location is very convenient, especially being close to Shinsaibashi – that's a big plus! 👍 The breakfast selection was decent. There was no Chinese-speaking staff when I checked in. The Japanese lady at check-in asked me to pay extra for breakfast, and I'm not sure if it was intentional or not, because my booking clearly stated breakfast was included. Was it because I don't speak Japanese, or because my English isn't great and I'm easy to fool? I hope the service quality can be improved a bit!