Shangri La Zhu Cheng International Hotel (Dukezong Ancient City Branch)

Check-in was smooth, and I received a complimentary upgrade to an oxygen room with a disposable oxygen tube. The lobby has a self-service coffee machine and a gym. The room came with a projector and an AI speaker (Xiao Du). Overall, my stay was great, with the exception of the breakfast, which was really disappointing. The breakfast staff had terrible attitudes. The food selection was poor, and items weren't refilled promptly when they ran out; some weren't even heated. When I asked a server where the coffee cups were, she just told me to find them myself and suggested I use a bowl if there were no cups left. This is the first time a hotel has ever told me to drink coffee out of a bowl!

The room overall was great, the service was excellent, it was clean and hygienic, and parking was convenient.

The room was clean and tidy, and spacious enough for a family of three since the two beds could be pushed together. There's an open-air viewing platform, perfect for enjoying the beautiful scenery of the ancient city both day and night.

The calf next door started mooing at 6 AM. I told the front desk, and the staff member said it was a calf that had just been born yesterday. He then said he'd go talk to the neighbors, hahaha. After he talked to them, the calf stopped mooing! It was a fun memory. This place is a bit more expensive, but the other hotels weren't great. We checked out of another hotel we didn't like and came here instead. It's a bit pricier, but the hotel is much better, the rooms are spacious, and the ceiling height is comfortable. Some hotels have really low ceilings that feel very cramped.

The room was spacious and bright, well-equipped with an oxygen supply and air purifier. The bathroom and toilet were clean and odor-free. When we checked out in the morning, we noticed scratches on our car in the parking garage. The front desk staff proactively checked the surveillance footage, contacted the relevant car owner, and actively helped us investigate the situation, patiently explaining and coordinating everything.

Staying at a hotel when traveling is more reliable than an Airbnb. The hygiene and environment were great, the room was spacious, and the service was good – you can even request a late check-out. The only downside was the breakfast!

The location is super convenient, really close to the old town, and parking is a breeze with EV charging stations available. The bedding is incredibly comfortable. The triple room is perfect for friends traveling together, offering ample space and a bathroom with a separate wet and dry area.

Extremely satisfied with this hotel in Shangri-La! The location is excellent – while many B&Bs near the ancient town are noisy due to ongoing renovations, this hotel is perfectly situated; it's not too far from the ancient town but also far enough to be undisturbed by the renovation sounds. The environment is very modern, with a good variety of functional areas. The rooms are clean and tidy, and the staff are friendly and provide prompt service. Five-star rating, highly recommended!

The hotel's location is great, and having its own parking lot made parking very convenient. The room was tidy and clean, making for a comfortable stay. The breakfast staff were very friendly, but even before closing time, freshly made items like rice noodles and Ersi were already gone. I hope they can prepare more in the future.