The Westin Haikou

Facilities: Relatively new, Cleanliness: Good, Service: Warm and welcoming. Supervisor Jenny gave us a small gift.

The hotel is in a convenient location, very close to the Haikou Bay Scenic Area (Cloud Tunnel) and also within easy reach of the Arcade Old Street. The river view from the room is unbeatable. The service was great, and Justin was particularly helpful.

This time I stayed here with my mom and sister. The hotel suite was perfect for a family trip, offering rooms that are relatively independent yet connected. The surrounding environment is also lovely. Xiaodan at the front desk provided exceptional service—she is sweet-natured, spoke in a gentle and clear manner, and thoughtfully reminded us of all the privileges we were entitled to. The photos were taken right inside the room and turned out amazing. The breakfast was also lavish, though I forgot to take pictures.

My go-to hotel every time I visit Haikou. Great value for money, mostly because I'm obsessed with the drunken crab and salmon at the downstairs buffet. I end up staying here five or six times a year. Highly recommended!

Although the hotel is a bit dated, the staff's smiles were as warm as a spring breeze, and their attentive care was just right. Cindy was both warm and unobtrusive, demonstrating a very high level of professionalism.

Extremely satisfied. It was a designated hotel for a training event. The environment is comfortable, the ocean view is breathtaking, and the breakfast is quite good. 👍

Had a wonderful check-in experience. Jenny specially arranged connecting rooms for us, which made traveling with the family so convenient. The hotel's location is also great, making it easy to get anywhere.

A great transit hotel in Haikou, very convenient for getting to the Arcade Streets (Qilou) and Nanda Night Market. The room was quite nice and the service was good too. The receptionist (forgot her surname) was lovely, and the bell staff were great as well. Exceeded expectations!