Sijishan Resort

The external facilities are great, with a swimming pool, a kids' playground, a small farm, and a cinema. The surrounding natural environment is also very good. However, I wasn't very satisfied with the bedroom conditions. The mineral water had been there for a while, the mattress was very thin, and the bed board was very hard. It's suitable for family trips in the summer, but it's very unfriendly for guests who are just looking for accommodation. You can refer to the pictures for more details.

Traveling with kids on a long trip, I booked this hotel based on Ctrip's decent reviews. The hotel is built on a hillside, seemingly converted from an unsold villa complex. Gaode Maps' navigation led us nowhere near the actual entrance; I had to contact the front desk multiple times, but they seemed clueless. Eventually, I had no choice but to add the front desk on WeChat to get the correct location (Images 1/2 show Gaode's endpoint). It was already dark when we checked in. After checking in at the front desk, they handed us a map and told us to find our room ourselves, claiming no one was available to escort us. Two front desk staff members were just chatting there. They sent a screenshot via WeChat (Image 3). Since we arrived late and there was nowhere else to go, we ate at the hotel. I must say, the food was on par with a roadside 10-yuan eatery. The breakfast the next morning was even worse – tables full of trash, uncleared, and plates that weren't even properly washed. The food was scarce and cold, while the staff themselves were carrying full plates and bowls from the kitchen. We stayed in a room with two large beds on the second floor, where the little ones slept. They need stories to fall asleep at night, and we brought a 'Niutingting' (storyteller device), but I forgot it the next day. When I called the hotel immediately, it was already gone. This was our first stop on the trip, and we had used it the night before. They told us they couldn't find it. I was so angry I wanted to swear. Overall, for a first-time visit, I highly recommend against this place. The food, entertainment, accommodation, hygiene, and service are all terrible. At best, it's a guesthouse. The only upside is the surrounding mountains and decent views. But there are plenty of places with mountains, and this place's management is completely hands-off, mixed with property owners, and the hygiene is probably outsourced. Strongly not recommended!

The hotel boasts a beautiful environment and fresh air, and both the facilities and cleanliness are impeccable. The breakfast and dinner at the restaurant were delicious. Overall, the service was satisfactory. However, I have to complain about a front desk staff member who answered the phone between 7 and 10 PM on the 31st. The first time I reported the washing machine wasn't working, she actually told me it was leaking and advised me not to use it. I ended up fixing and using it myself. The second time I called about the shower water not getting hot, her response was even more ridiculous: she told me to just keep running the water until it got hot. I wasted nearly half an hour, and the water never got warm. In the end, a housekeeping staff member came and simply inserted the gas card, which solved the problem. What's worse is her terrible attitude; she was argumentative and refused to admit her incompetence in handling issues, acting as if she knew everything. She definitely deserves a bad review! On another note, the hotel is very close to Jinshanling Great Wall, which is absolutely worth a visit!

A 10-minute drive from Jinshanling Great Wall. It was a bit dark on the way there at night, but the road conditions were fine. The room was great, and the ground floor had a lot of character. There's a small courtyard outside the door and free parking.

The wooden chairs were uncomfortable and Chinese-style, covered with bamboo mats. The area under the mats was very dirty and didn't match the room's aesthetic. Overall, the hotel room was still good. You can see the mountains right outside. The amenities are also great, and it's very close to Jinshanling, where you can watch stunning sunrises and sunsets.

This is my second time staying at this hotel, and the environment is as quiet and beautiful as ever. The facilities are complete, the rooms are clean and hygienic, and the breakfast offers a rich and delicious variety. The staff are also incredibly warm and attentive. The surrounding scenery is breathtaking, and you can even spot many cute little animals. I'll most likely be back to stay again~!

The hotel's location is pretty good, and the surroundings are very quiet. It's only about a 19-minute drive to Jinshanling Great Wall. However, the Jinshanling exit on the G45 Beijing-Chengde Expressway is closed, so you have to take a detour. When there are fewer guests, breakfast is served individually with generous portions. When it's busy, they open a buffet with a wider variety of options. The room was spacious, great for families. But there were a lot of ladybugs (or 'stink bugs' as some call them) that somehow got into the room; we had to clear them out as soon as we checked in. The bathroom drain was clogged, so the facilities definitely need some maintenance. It's probably okay for a 1-2 night stay.

There's only one restaurant in the resort. On the first day, they said it was booked for a private event and not open to the public. On the second day, when we tried to order, they said the chef was overwhelmed, and they were running out of food. Guests who had already ordered were constantly complaining and rushing them. The waitstaff were completely flustered and couldn't cope. On the third morning, they announced breakfast started at 5:30 AM, but when we got there, they said they hadn't received notice from management. They had to hastily get the kitchen started, making everyone wait. I've truly never seen anything like it. I'm speechless with frustration; the service is just abysmal. We asked for bottled water in our room and it never even arrived. This absolutely does not justify the over 1000 yuan room rate!