Sijishan Resort

The hotel boasts a beautiful environment and fresh air, and both the facilities and cleanliness are impeccable. The breakfast and dinner at the restaurant were delicious. Overall, the service was satisfactory. However, I have to complain about a front desk staff member who answered the phone between 7 and 10 PM on the 31st. The first time I reported the washing machine wasn't working, she actually told me it was leaking and advised me not to use it. I ended up fixing and using it myself. The second time I called about the shower water not getting hot, her response was even more ridiculous: she told me to just keep running the water until it got hot. I wasted nearly half an hour, and the water never got warm. In the end, a housekeeping staff member came and simply inserted the gas card, which solved the problem. What's worse is her terrible attitude; she was argumentative and refused to admit her incompetence in handling issues, acting as if she knew everything. She definitely deserves a bad review! On another note, the hotel is very close to Jinshanling Great Wall, which is absolutely worth a visit!

A 10-minute drive from Jinshanling Great Wall. It was a bit dark on the way there at night, but the road conditions were fine. The room was great, and the ground floor had a lot of character. There's a small courtyard outside the door and free parking.

The wooden chairs were uncomfortable and Chinese-style, covered with bamboo mats. The area under the mats was very dirty and didn't match the room's aesthetic. Overall, the hotel room was still good. You can see the mountains right outside. The amenities are also great, and it's very close to Jinshanling, where you can watch stunning sunrises and sunsets.

This is my second time staying at this hotel, and the environment is as quiet and beautiful as ever. The facilities are complete, the rooms are clean and hygienic, and the breakfast offers a rich and delicious variety. The staff are also incredibly warm and attentive. The surrounding scenery is breathtaking, and you can even spot many cute little animals. I'll most likely be back to stay again~!

The hotel's location is pretty good, and the surroundings are very quiet. It's only about a 19-minute drive to Jinshanling Great Wall. However, the Jinshanling exit on the G45 Beijing-Chengde Expressway is closed, so you have to take a detour. When there are fewer guests, breakfast is served individually with generous portions. When it's busy, they open a buffet with a wider variety of options. The room was spacious, great for families. But there were a lot of ladybugs (or 'stink bugs' as some call them) that somehow got into the room; we had to clear them out as soon as we checked in. The bathroom drain was clogged, so the facilities definitely need some maintenance. It's probably okay for a 1-2 night stay.

The hotel environment is great, and the facilities are excellent. However, since there were very few guests during our stay, breakfast wasn't a buffet. Instead, the chef prepared it for us. The variety of breakfast items was very limited, and it wasn't very tasty, with almost no meat, which was a bit disappointing.

The room was okay, and the environment was nice, but the service was really poor. Each room only had one toothbrush, and there was no phone in the room, so I couldn't contact the front desk. The staff member collecting tickets at the buffet breakfast entrance was rude and unpleasant. Plus, the breakfast selection was limited and the taste was just average.

The light in the bedroom was broken, and the showerhead in the bathroom was leaking. One room also didn't have a clothes rack. Overall, it was an average experience. I hope the hotel can improve, and I look forward to a perfect stay next time.