Palacio de Los Duques Gran Meliá

The hotel is in a great location, within walking distance of many restaurants and shops. The hotel environment is nice, but breakfast service is slow and the waiter's memory is a bit iffy. During our three-night stay, only the last breakfast did the waiter bring the correct drinks (after double-checking with us). The room had a small balcony, which was nice, but it was a small attic room with an angled corner.

Second stay. The facilities and food quality were as good as ever. However, the service level was slightly lower compared to my first stay two years ago.

Excellent location, clean, elegant environment, and great food!

Good location, convenient for travel. The hotel room reception was arranged in the corner of the annex building. I directly negotiated with the manager and changed it to a balcony room in the main building. Everything else is OK.

Large rooms, great service hotel

Everything is good. The location is not far from the palace, but I don't feel that the hotel has the style of a "Grand Duke" home. It's not that special. If you want to stay because of the location and if you want to experience a special hotel, this hotel is not very outstanding.

Beautiful hotel, warm and considerate service staff, delicious breakfast, great location, within walking distance to the Royal Palace of Madrid, Puerta del Sol, and even Retiro Park. The car rental company has a store in the underground garage of Plaza de España. You can pick up the car there. It's only a 500-meter walk, everything is perfect, and it's worth coming back. That day I went to the rooftop swimming pool and unexpectedly met a handsome foreigner waiter who spoke Mandarin better than me😄. There was also a Chinese girl in the restaurant who was enthusiastic and capable; if the price is acceptable, there is nothing to worry about.