First off, there's absolutely no issue with Aman's service or its photogenic qualities. However, if I had to choose between the Bvlgari and Aman in the heart of the city, I think the Bvlgari would be much better. In terms of hardware facilities, they definitely need an update. As soon as you enter the room, there's a damp, musty smell of wet wood. We called room service for an air purifier and air freshener, but the smell barely dissipated without constant spraying, only improving on the second day. While the breakfast offers a lot of choices, the taste is just average. Many online reviews rave about the Japanese breakfast, but I didn't find it particularly good, nor do I think Bvlgari's Japanese breakfast is anything special. The Western breakfast is just standard. Many things require you to discover them yourself and then order à la carte. We weren't full after the first round, but they made up for it with extra breakfast later. Although the service was excellent, it was quite a hassle. Afterward, due to the room issue, housekeeping sent up some chocolates and arranged a private car to take us to the Edition Toranomon. This service was truly fantastic, and I'm especially grateful to the young man at the door. It was raining in Tokyo that day, and when we mentioned wanting to find a convenience store for some snacks, he walked with us all the way to the store's entrance.
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