Nicholas Krisna
December 31, 2025
LOOKING FOR CONVENIENT AND MEMORABLE STAY IN YOGYAKARTA ? Definitely, stay in Marriott Yogyakarta.
✅️ Outstanding Service
✅️ Easy-to-access Location
✅️ Next to Mall (Pakuwon)
✅️ Big Rooms
My family & I usually stay in T*ntr*m (been our no 1. option in Semarang, Yogyakarta, and Tangerang for a while), but considering NY traffic, decided hotel next to mall as safer option, and I think Marriott Yogya will be our no 1. option in Yogyakarta now.
PRE-STAY
Staying experience actually starts the second we finished the hotel reservation, maybe its long before we even arrive at the hotel. Most dont really optimize this.
What I will highlight is Marriott really put my requests (birthday decor in specific room, connecting rooms) into the system, where everyone can check. From the one handling the WhatsApp to the receptionist the day we arrive, Ilham. And they execute my request really well.
I've experienced some that forget my request and ended up decorating the wrong room, or not facilitating the request, even though they said they will facilitate.
*see pic 8 - 11. It doesnt have to be expensive, businesses have to calculate the cost and margin. Whats important, for me, is put some effort into it. Its part of making the stay memorable.
STAY
I love it when :
- the moment we arrive, the staff helps us by opening the car door, w/ the smile and greeting. Not from just one person, but every staff did the smile and greeting.
- Ilham texted that the other room is ready. Most just rely on guest will be the one to follow up, but not Marriott.
- we asked the way to mall entrance, the staff took us to the entrance, not just directing w/ hands.
- they put anti-slip mat in shower area (pic 6), such a functional addition for safety. Because aesthetic needs to meet w/ function.
- we went out at 8.30 in the morning for culinary & coffee around Yogyakarta and put the cleaning sign on, but forget to call, just to communicate that we want the room cleaned while we're out. 2,5 hours later when we're back, those 2 rooms are neat & tidy.
Some hotels dont notice the difference those make for guest(s).
These, for me, really help building the memorable staying exp.
What more could I ask, Marriott Yogya 🫰🏻❤️ thank you
