MGM Grand Sanya

It's a very pleasant resort to walk around. First-line ocean views, clean beaches, and a relaxing environment. The weather was great, the room was quite clean, and the customer service staff were very friendly. We tried the hotel restaurant, had breakfast on the balcony, and experienced the firefly viewing event—the kids had a blast. The hotel is huge, and the kids especially loved the pool access room.

The MGM Sanya Yalong Bay is absolutely perfect for a family vacation! The hotel is right by the beach—you just step out of the resort grounds directly onto the soft, fine sand that feels wonderful to walk on. There's an incredible variety of swimming pools and a dedicated kids' play area, with fully equipped facilities. The room was clean, tidy, and spacious, and the soft bedding ensured a sound sleep. The staff were warm and polite, and any requests were handled promptly. The breakfast offered a rich variety of both Chinese and Western options, with tastes that appeal well to children. There are even evening shows that create a fantastic atmosphere. It was a truly relaxing getaway for the whole family, and we are extremely satisfied with our stay. We’ll definitely choose this place again next time we're in Sanya!

The room was very clean, and we had a dedicated butler. Any requests were handled promptly, and the service was thoughtful. They even gave my child a small lion toy, which they loved. This room is also very suitable for traveling with kids; there is enough space for them to move around, plus a great ocean view and a wide field of vision.

The full sea view from the room was truly stunning, and everything met our expectations. The staff were all very friendly. The weather was great during our stay, the plumbing and drainage worked normally, and it wasn't overly humid or stuffy. The room's air conditioning kept the temperature just right. If you go for breakfast early, there's no wait, and the complimentary travel photography session was a nice touch. There are also plenty of live shows and performances in the evening.

The hotel is very popular, offering prime ocean views in Yalong Bay with fine, soft sand and crystal-clear water. The lobby leads directly to the sea, making it a fantastic spot for taking Instagram-worthy photos. With a wide variety of recreational activities, it's perfect for a relaxing stay-in vacation. Although the room facilities are a bit dated, it's clear that MGM puts a lot of care into room maintenance. As a result, the stay was clean and comfortable with no major issues, though the Wi-Fi signal was a bit weak—fixing that would make it even more perfect. There are plenty of room types to choose from, and the rooms are generally large and spacious. During this trip, we stayed for two days in a Supreme Ocean View Room and three days in a Direct Ocean View Room; both offered expansive views, balconies, and truly stunning scenery! There are plenty of dining options. Since it was the off-season, only the Haitang Restaurant was open for breakfast, but the selection was quite diverse, and it served until 11:00 AM, saving us the trouble of having to eat lunch. On our arrival night, we tried the poolside seafood buffet. It was slightly pricey, but it featured live performances and had a lively, vibrant atmosphere. The Salt-Baked Chicken with Ancient Millennium Recipe at the Pinju Restaurant received unanimous praise. The concierge, butler, and housekeeping services were all on point—warm and attentive. Since we were traveling with a child, they even gave us a complimentary little lion plush toy. To be fair, the service standard of certain staff members leaves room for improvement. On two consecutive days, I took my daughter to the basement-level pet farm. The first time, perhaps because we arrived quite late, the cashier gave us a complimentary animal feeding pack to entice us into paying for animal interaction. However, when we went back at the same time the next day, we were told the feeding pack wasn't free, and the staff member even insinuated that we timed our visit specifically to get a free feeding pack. It's not that we expected free feeding packs, but the inconsistent rules combined with those insinuations were really frustrating. That said, the other staff members accompanying us during the animal interaction were very patient throughout, showing a much better service attitude than the cashier. My daughter had a wonderful time during our 6-night, 5-day stay at MGM, and she told me to give the hotel a 5-star review. However, I have to follow my heart—the only reason I'm deducting points goes entirely to that cashier at the pet farm.

The room was clean and tidy, the bed was very comfortable, and the balcony offered a direct ocean view. Breakfast at Haitang Restaurant was excellent—the tomato pasta, bread, and bacon were all delicious. The desserts, ice cream, and croissants at the lobby bar were also fantastic. Overall, it was a wonderful experience, and I will definitely choose MGM again next time I visit Sanya.

Right after entering, I found hair on the sofa and bloodstains on the pillows. The miniature train ride had an absurd rule: once you board, you *must* complete three full laps—even during emergencies, they won’t stop. When my child got bitten by mosquitoes on board and I urgently asked to get off, staff refused, insisting we ride all three rounds—resulting in multiple mosquito bites on my toddler’s hand. We also found an unidentifiable small animal’s corpse on the table that morning. Customer service promised fruit delivery at 11 a.m., but despite follow-ups, it didn’t arrive until 7 p.m. At night, the air conditioner was extremely noisy—even at the lowest fan speed, it sounded like a typhoon. Overall, it was terrible—truly awful. Breakfast was disappointing too: limited options and long queues. I’ll never stay here again—not even for the ‘Kids Suite’ I’d booked. Guess I just got unlucky—and paid for it.

Full of local life and hustle and bustle, with plenty of activities, a strong holiday vibe, and easy access to the beach. The massage on the 2nd floor is also quite good and offers great value for money. The travel photography service is fantastic—the photos turn out amazing and are very Instagram-worthy. It's a great spot for taking trendy check-in photos. Overall, the stay was wonderful and highly recommended. Compared to surrounding hotels, it really stands out for its price-to-performance ratio. Awesome!

I just have to leave a glowing review! MGM is an absolute no-brainer if you're traveling with kids to celebrate a wedding anniversary!!! They made it feel so special and ceremonial!!! The entire experience was simply amazing! The room was bright with great natural light, spotlessly clean, and the ocean view was breathtaking! The beach was perfect for kids with super fine sand—kept my little one happily occupied and completely quiet for hours, haha! Meanwhile, the adults could just lounge by the sea, enjoying the gentle ocean breeze—pure bliss. Taking the hotel's coral sightseeing boat out to sea was fantastic; the water was crystal clear. The hotel pools were also very clean and comfortable. You really don't even need to leave the resort to have an incredible vacation. The staff were warm, friendly, and always prompt to help with any requests. Outstanding value for money—truly a wonderful stay!