Hilton Garden Inn Shangri-La

Facilities: A very well-established hotel. Cleanliness: The cleaning was done very well. Environment: The surrounding area is also very good, with a river in front and mountains behind. Service: Very attentive and patient. The hotel is very convenient, close to everything. The surrounding area is very developed, making shopping and dining very easy.

Exceeded expectations. The front desk staff, Xiao Fan, was incredibly warm and attentive. I would definitely consider staying here again.

The housekeeper, Xiao Fan, provided excellent service, and the hotel itself is very distinctive.

Fantastic! Our hotel butler, Lucy, provided excellent and meticulous service. She helped us change our room type, making for a great stay.

The sky in Yunnan is so blue. The hotel service was excellent, and there was ginger tea available in the lobby. The front desk staff were very helpful, and Miss Alice gave us great recommendations for local food and attractions.

The hotel's design is grand and stylish, located right on the city's main road, very close to all the attractions. There's also a pharmacy nearby, and a military presence next door, which makes me feel very secure. The front desk service is excellent, especially Xiao Fan, who deserves special commendation for the thoughtful arrangements and detailed explanations.