Fairmont Sanya Haitang Bay

We booked the family duplex sea-view suite. The room was in a building quite a distance from the lobby, pool, and beach. The first floor had two beds, the second floor was a loft with a sofa, and the third floor had a king-sized bed. Both the first and third floors had balconies, each with a bathtub, but showers were only available on the third floor. The facilities were generally decent, not too old and not too new. It was actually a partial sea-view room, so the angle to see the sea wasn't very wide. The hotel had a lot of guests, and if you went to breakfast late, you might have to queue. Check-in took a bit long. There was only one pool, which felt a bit insufficient. Overall, it was still pretty good, and the butler's service attitude was excellent. I'm not sure why I didn't receive fruit upon check-in, but after mentioning it to the butler, it was delivered to the room a while later. All in all, it's a hotel with pretty good value for money in Haitang Bay.

What truly impressed me most about staying at the Fairmont was its stunning landscape design. Lush tropical vegetation and expansive lawns stretched all the way to the private beach, making every photo opportunity feel like a professional shot. The hotel's winding canals evoked a charming Venetian feel. If you opt for a flower boat photoshoot, the captain will actively work with the photographer to position the boat at the best angles for effortless, beautiful pictures. The hotel grounds are vast. We stayed in Building 3, and our room offered breathtaking views of lush greenery meeting the endless sea and sky. The balcony also featured an oversized bathtub, perfect for soaking while watching the sunset – incredibly relaxing. A special thanks to our butler, KK, who provided meticulous and thoughtful service, always ready to assist and even proactively upgraded us to a sea-view room. The Fairmont's breakfast selection was diverse. My favorite was the durian croissant, crispy and delicious, with a molten durian filling. They also thoughtfully prepared baby food, which was a very nice touch. The hotel offers a wide range of daily family activities, categorized by age groups: 0-3 years and 4-12 years. We participated in the beach exploration, where the coach, an older brother figure, led everyone with flashlights to catch sand crabs on the beach. The children were absolutely thrilled. A photoshoot at the Fairmont is an absolute must! The photographer, 'Brother Cola,' was incredibly professional and excellent at guiding the children, resulting in photos that exceeded our expectations. In the evening, there's a romantic sunset ritual at the pier, and during the 'blue hour,' there's a spectacular iron flower performance by the pool. I heard you can also see the sunrise over the sea from the hotel beach – I definitely need to experience that next time. We chose the Fairmont as the final stop of our trip, and the overall stay was fantastic, offering excellent value for money.

The hotel's location is great, though it's a bit old. Half of buildings five and six were under renovation. The service was still good, pretty much meeting expectations, and the butler was very proactive. Breakfast was decent. The evening rituals, fire dance performance, and pool bubble party were all excellent, and the kids loved them. It's right opposite Wuzhizhou Island, and not far from Atlantis or the duty-free shop, making it great value for money.

Huge thanks to our housekeeper, Xixi, for the amazing service! My kids loved it so much they didn't want to leave after two nights. The room was very spacious, and I was given a corner room with a fantastic view. Xixi also helped us get a complimentary adult breakfast (as my child is over 14) and a late checkout until 2 PM. The room was spotless, the mattress super comfortable, and the breakfast was delicious and served until 11 AM. I highly recommend the Chen Kee Noodles, Spicy Wontons, and the Durian Cheese Pastry. The evening torch dance performance was stunning, and the foreign singer had a wonderful voice. One minor downside is that you can only take photos at the hotel beach, not swim, which was a bit of a letdown. Also, the package included two free buffet dinners for children under 12, and we couldn't exchange them for one adult meal. We were told we'd have to pay the discounted child price of 168 yuan, while an adult meal was 298 yuan. This means two kids' meals would be more than 298 yuan, so not being able to swap them seemed unreasonable. Oh well, the buffet dinner wasn't very good anyway and certainly not worth the price. Luckily, the great performance made up for it.

The cleanliness of this 5-star hotel is unparalleled compared to other guesthouses. The Fairmont was a last-minute decision, and the hotel facilities are quite comprehensive, with indoor and outdoor playgrounds for children, a golf experience area, gym, swimming pool, restaurants, and more. However, for a family trip like ours, we really wish there was a laundry room! The outdoor environment of this estate-style hotel is excellent. Checking in was too cumbersome, but it seems to be a common issue with 5-star hotels; the last time I went to the Shangri-La in Hong Kong and even Atlantis here, I had to wait in line for a long time to check in. The hotel offered many benefits, but we didn't have enough time to experience them. The hotel rooms are laid out in a Z-shape, and all the elevators are at the same entrance, which means you have to walk quite a distance and go around a lot.

Can I just say, my stay at Fairmont this time actually exceeded my expectations! Maybe it's because I've read too many negative reviews online, but I kept seeing all these 'avoid at all costs' posts. However, once I arrived, I actually found it quite good. It just goes to show, lower your expectations and you'll be pleasantly surprised! First, the good points: 1. The service was great! They tried their best to fulfill every request, very genuine! For example, they managed to set up bed guards on three sides for us. And when there wasn't a fruit platter on the second day, my butler, Mr. Conch, specifically went and applied for one for me. He also checked in every morning to ask if we needed anything and if we were comfortable. Compared to other more expensive hotels, the service here is actually top-notch! 2. The hotel is beautiful! Seriously, the style of this hotel is incredibly resort-like, super, super beautiful. It's perfect for photos when the weather is good! The style is very Thai, yet also very Chinese, with a touch of garden aesthetic, but it all blends harmoniously! It even reminded me a bit of Raffles Hainan. 3. Great for families! This point was a pleasant surprise. We booked a family suite that could accommodate four adults and two children. It's perfect for those who need several adults to stay in one place but still want their privacy. The king-size bedroom is on the second floor, and the twin-bedded room is on the first floor, with a small landing in between. Plus, there are lots of things for kids to play with, including a small N+ (similar to a kids' play area). The staff there were very attentive and kept it quite clean. My baby accidentally fell in the ball pit, and a staff member immediately came over to comfort him. 4. Delicious breakfast. The variety in the morning was extensive, and the wontons from Chen Ji Tang Fen were delicious. What I found particularly good was that they have special low-oil, low-salt bread and meals prepared specifically for babies aged 0-5. Of course, it also has some obvious drawbacks. The hotel is too big; I walked over 10,000 steps every day. Also, the family suite, being on the top floor, gets very hot, and I didn't sleep very soundly at night. You might have to wait ten to fifteen minutes when calling for a shuttle! It's not very friendly for those who order takeout; it takes about 20 minutes round trip just to walk from the room to the lobby entrance to pick up food!

Fairmont Sanya Haitang Bay truly exceeded my expectations! The hotel's unique river cruise experience was absolutely stunning. Gliding through the resort's waterways on a small boat, with ancient-style architecture and lush greenery on both sides, every turn offered a picturesque view. Every photo I took looked like it was from a magazine – the vacation vibes were just perfect. The room was clean and tidy, and the service was thoughtful and attentive. The staff were very responsive, making my entire stay comfortable and pleasant. Whether it was a leisurely stroll or the boat tour, everything was so therapeutic. Next time I'm in Sanya, I'll definitely contact them directly, I'm sure they'll arrange everything perfectly for us!😋 I highly recommend this place to anyone planning a vacation in Haitang Bay! 🌹

The hotel's location is excellent, and there are plenty of activities. The staff are also very enthusiastic and address any requests immediately. The breakfast is abundant. The hotel is so large that I didn't get to explore it all before leaving. I'll definitely go back if I get the chance, haha.

Chose the Fairmont for my trip to Sanya with friends. The hotel's gardens are lush with greenery, surrounded by coconut trees, creating a serene environment. The rooms are spacious and grand, and the breakfast buffet offers a rich variety of delicious options. Tim's service was warm and attentive, and he was quick to respond to any requests. It's very close to the duty-free mall, making travel convenient. It's suitable for both couples and family vacations. I'll definitely choose this place again next time I'm in Sanya!