The photos on Ctrip are completely misleading; they showed a room with a direct castle view, but all I got was a tiny window where I could only glimpse the tip of the castle's spires, and only if I climbed onto the sofa. The soundproofing in the room is abysmal; I could clearly hear the two elevators going up and down right outside my door. The room layout was strange, with the vanity and bedroom right by the entrance, so every passerby's footsteps were clearly audible. The sink drained incredibly slowly, practically clogged. Even after reporting it and having someone come to fix it, it remained the same. The bathroom lacked a separate air conditioner, making showers quite cold. There were no mouthwash cups either. The most ridiculous part was when my child finished an ice cream, and I asked the concierge at the entrance where the trash can was, he actually pointed to a street corner across the road and told us to throw it there. Does this hotel not have its own trash cans? To top it all off, the fire alarm went off twice during our one-night stay, and the front desk phone was perpetually unreachable. I wanted to inquire about the reason for the alarms, but I simply couldn't get through. I spent a very restless night. The next morning, as I was leaving, I found a letter slipped under the door explaining the reason for the alarms from the previous night. There's no separate shower stall, just a handheld showerhead over the bathtub, with very low water pressure, making showering inconvenient. I heard this used to be a Waldorf Astoria, and honestly, being delisted was inevitable.
Original TextTranslation provided by AI